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At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Resumen del puesto

El/La Supervisor/a de Turno es un/a líder clave que apoya al equipo de Gerencia de la tienda CVS para impulsar la ejecución y el rendimiento de la tienda, a la vez que fomenta la lealtad del cliente a CVS/pharmacy mediante un enfoque en la excelencia en el servicio al cliente. Cuando no hay un/a gerente o supervisor/a de operaciones presente, el/la Supervisor/a de Turno dirige al personal de la tienda, garantiza el buen funcionamiento de las operaciones y es responsable de asegurar que se completen todos los procedimientos de apertura y cierre.

Función esencial:

1. Administración

+ Trabajar eficazmente con la gerencia y el personal de la tienda.

+ Supervisar al personal de la tienda asignando, dirigiendo y dando seguimiento a todas las tareas.

actividades

+ Comunicar de manera efectiva la información tanto a la gerencia de la tienda como al personal.

2. Servicio al cliente

+ Ayudar a los clientes con sus preguntas, problemas y quejas.

+ Fomentar la cultura de servicio al cliente de CVS. (Saludar, ofrecer ayuda y agradecer)

+ Gestionar todas las cuestiones de atención al cliente de acuerdo con la política de la empresa.

y promover una experiencia de compra positiva para todos los clientes de CVS

+ Mantener la confidencialidad del cliente/paciente

3. Mercancía/Presentación

+ Precio de la mercancía

+ Estanterías de almacenamiento

+ Realizar la exhibición, señalización e inventario de los productos semanales, promocionales y de temporada.

mercancías

+ Realizar la exhibición y el mantenimiento de la mercancía fuera de los estantes

Restablecer departamentos después de POG

Requisitos obligatorios

+ Capacidad de razonamiento deductivo, habilidades analíticas y conocimientos informáticos.

+ Habilidades avanzadas de comunicación y supervisión

+ Capacidad para trabajar en un horario flexible, incluyendo algunos turnos de madrugada, nocturnos y de fin de semana, para trabajar horas extras cuando sea necesario y para responder a problemas urgentes en la tienda cuando surjan.

Cualificaciones preferidas

+ Experiencia como supervisor de ventas minoristas

Educación

Se prefiere diploma de escuela secundaria o equivalente, pero no es obligatorio.

Anticipated Weekly Hours

29

Time Type

Part time

Pay Range

The typical pay range for this role is:

$17.00 - $26.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

+ **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** .

+ **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

+ **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 03/19/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.