• IT Support Consultant

    Paragon Cyber Solutions (Tampa, FL)


    Paragon Cyber Solutions is an award-winning, woman-owned small business providing cybersecurity, CMMC, and IT services to federal and commercial clients. We support mission-critical programs across the DoD and civilian agencies and operate with a lean, execution-focused model. This role is a local contract opportunity for an experienced IT professional who can provide both hands-on and remote systems support.

    ROLE OVERVIEW

    The IT Support Consultant will provide on-demand IT services including endpoint setup, tenant administration, and on-site technical support at our test center. The contractor will manage their own schedule while responding to tasks and service requests within agreed upon timeframes.

    KEY RESPONSIBILITIES (CONTRACT SCOPE)

    • Perform on-site updates and maintenance for PCs at Paragon’s test center and corporate office (as required)

    • Configure and deploy new corporate laptops (imaging, security, user setup)

    • Provide remote administration support for Microsoft 365 / Entra ID tenant

    • Execute administrative support and updates for Google Workspace tenant

    • Troubleshoot endpoint, access, and account issues

    • Implement security best practices as directed

    • Document work performed and provide clear handoff notes

    • Additional duties as agreed upon

    Requirements

    REQUIRED QUALIFICATIONS

    • Proven experience providing IT support in small to mid-size environments

    • Hands-on experience with Windows endpoints and laptop deployment

    • Experience administering Microsoft 365 and identity environments

    • Experience with Google Workspace administration

    • Ability to work independently and manage tasks without daily supervision

    • Must be local to the Tampa Bay area and available for on-site work as needed

    PREFERRED QUALIFICATIONS

    • Experience supporting testing centers or secure environments

    • Familiarity with cybersecurity or compliance-driven organizations

    • Experience supporting government contractors or regulated clients

    ENGAGEMENT NOTES (IMPORTANT)

    • This is a 1099 independent contractor role

    • Work is assigned on a task or project basis

    • Contractor determines work schedule and methods

    • No guarantee of ongoing work or employment

    • This role does not include employee benefits