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Receptionist
- Insight Global (Niskayuna, NY)
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Job Description
Job Summary:
We are looking for a reliable and efficient Receptionist to manage our front desk, provide administrative support, and ensure the highest level of customer service. The successful candidate will be responsible for greeting visitors, answering phone calls, managing inventory, and assistance with coordinating events.
Responsibilities:
• Manage the front desk, including greeting visitors, answering phone calls, and responding to emails
• Maintain a clean and organized reception area, including stocking coffee and beverage supplies
• Assist with the oversight of the coordination of events, including providing support with setup, logistics, and other tasks as needed
• Manage inventory, including ordering supplies, monitoring stock levels, and reporting any discrepancies or issues
• Provide administrative support, including data entry, filing, and other tasks as needed
• Ensure that all areas of the office are clean and tidy, including the kitchen and break rooms
• Arrange for transportation services, such as Uber or Lyft, as needed
• Maintain and restock coffee machines, including checking and emptying coffee machine baskets and resetting the coffee count
• Manage waste disposal and recycling, including ensuring that all waste is properly disposed of and recycling is done in accordance with company policies
• Report and input any maintenance or repair issues to the relevant system, and follow up to ensure that issues are resolved in a timely manner
• Conduct quality control checks to ensure that the office is meeting quality standards, and collect feedback from customers and stakeholders to identify areas for improvement
• Communicate with vendors, including those for cleaning services, Bevi unit maintenance and repairs, and coffee machine maintenance and repairs, to schedule appointments and report any issues or concerns
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Skills and Requirements
• High school diploma or equivalent required
• 1-2 years of experience in a receptionist or administrative role
• Excellent communication and customer service skills
• Ability to work independently and as part of a team
• Strong organizational and time management skills
• Proficient in Microsoft Office and other software applications
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