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Description

Key Tasks:

+ Responsible for development, customization, and testing of JIRA for the project management needs at the enterprise level

+ Responsible for development, customization, and testing of Confluence for the enterprise knowledge management capability

+ Responsible for the integration and testing of Jira with ServiceNow for the consolidation of tickets.

+ Responsible for the integration and testing of Jira and Confluence based on the knowledge management requirements.

+ Responsible for the overall support and maintenance of the JIRA platform and related solutions.

+ Analysis of software requirements, hardware compatibility, development of software products and tools used for design, development and maintenance of infrastructure, and platforms.

+ Provide day-to-day operational support activities as well as strategic planning initiatives involving JIRA and Confluence.

+ Administer JIRA and Confluence

+ Lead the integration of various services internal and external to the enterprise.

+ Integrate the required support for compatibility with existing tools and services

+ Design, develop and maintain custom projects, workflows, schemes, screens, field configurations, automations, user permissions, and project roles in Jira/Confluence

+ Audit, improve, and automate processes and workflows as needed; determine ways to optimize Jira/Confluence

+ Function as a SME, assisting in the training for staff on Jira/Confluence regarding how to use the tools, navigate projects and spaces

+ Troubleshoot, identify, and resolve Jira issues reported by program users

+ Coordinate with Customers and Cloud hosting team to provide suggestions and solutions to system configuration as needed

+ Provide ad-hoc Program support with application, system, issue, and project level configuration as needed

+ Manage user access provisioning and ensure proper restrictions are in place

Educational Requirements:

+ BS degree and 12 – 15 years of prior relevant experience or Masters with 10 – 13 years of prior relevant experience. May possess a Doctorate in technical domain.

Basic Qualifications:

+ Bachelor’s degree in a related field (e.g., Computer Science, Information Systems, Business)

+ 12 +years of development and systems administration experience

+ 3 + years of experience in SharePoint 2016/2019 development on-Premises

+ Experience in Atlassian/Jira development and administration, to include installation and configuration of custom applications.

+ Proficient in the implementation of Atlassian Plugins

+ Experience with Service Now platform

+ Experience working in cloud environments

+ Experience developing software team solutions using Atlassian tools and Atlassian Confluence

+ Troubleshooting and problem-solving skills

+ Proficient in creating and managing custom JQL filters, dashboards, and Confluence pages

+ Ability to work in a fast-paced, mission-driven environment

+ Experience influencing the development of systems & solutions to facilitate the desired outcome of a project

+ Experience engaging with senior members of customers organizations

+ Must be a U.S. Citizen and able to obtain a Public Trust and DoD Secret Clearance

Preferred Qualifications:

+ Prior experience supporting DHS, USCG, or other federal cloud modernization efforts.

+ Strong documentation, communication, and cross-functional collaboration skills.

+ Experience working with technical teams in cloud, cybersecurity, or enterprise IT environments.

Come break things (in a good way). Then build them smarter.

We're the tech company everyone calls when things get weird. We don’t wear capes (they’re a safety hazard), but we do solve high-stakes problems with code, caffeine, and a healthy disregard for “how it’s always been done.”

Original Posting:

December 26, 2025

For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range:

Pay Range $131,300.00 - $237,350.00

The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

About Leidos

Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit www.Leidos.com .

Pay and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at www.leidos.com/careers/pay-benefits .

Securing Your Data

Beware of fake employment opportunities using Leidos’ name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at [email protected] .

If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission (https://reportfraud.ftc.gov/#/) .

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

\#Remote

REQNUMBER: R-00172751

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Leidos will consider qualified applicants with criminal histories for employment in accordance with relevant Laws. Leidos is an equal opportunity employer/disability/vet.