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At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Sr Analyst, Operations Strategy will join the Aetna Technology Strategy and Operations team. The Aetna Technology Strategy & Operations team is responsible for a broad spectrum of functions including Technology Strategy, Management Processes, Talent Operations, Communications, Colleague Engagement, Insights & Visualization, and Financial Performance for the office of the Aetna Chief Digital and Technology Officer. Your contributions will be essential in positioning CVS Health as a ‘digital first, technology forward, and data-driven’ organization. This role is positioned at the intersection of technology strategy, talent management, and operational excellence.

Key Responsibilities

+ Support initiatives aimed at optimizing talent and vendor resources within the Aetna Technology Team.

+ Assist in building and enhancing the Aetna Technology talent pipeline by promoting diverse talent strategies and coordinating hiring processes.

+ Develop and deliver comprehensive analysis, metrics, and reporting materials to enable effective decision-making in support of strategic initiatives and operational goals.

+ Develop innovative tooling solutions and leverage data visualization tools to communicate insights effectively.

+ Integrate requests from multiple teams to provide comprehensive support for data and operational requirements, ensuring the accuracy of management insights dashboards and alignment with financial priorities throughout the year.

+ Partner with the Internal Communications Lead to develop, maintain and execute a content management and maintenance plan for internal organization focused on user experience and engagement.

+ Support planning and execution of internal events, such as Town Halls, Product Reviews, and Leadership Events.

+ Support the implementation of strategies from the Colleague Engagement team, including maintaining communication channels and creating engaging content.

+ Manage complex information, gather and analyze business intelligence, and communicate findings clearly and concisely to various stakeholders, including executive-level reporting.

Required Qualifications

+ Strong analytical mindset with demonstrated critical thinking and problem-solving abilities, including the capacity to synthesize large amounts of information and identify cause-effect relationships.

+ Excellent verbal and written communication skills, with the ability to convey complex ideas clearly.

+ Highly organized with strong project management capabilities, able to manage multiple tasks simultaneously, prioritize effectively, and meet deadlines in a fast-paced environment.

+ Proficient in Microsoft O365 applications, particularly PowerPoint, Excel, and MS Teams, with a strong ability to leverage these tools for data analysis and reporting.

+ Highly motivated and able to work independently with ability to navigate and thrive in ambiguous situations.

+ Detail-oriented with a strong focus on accuracy and quality in analysis and reporting, ensuring high-quality outputs.

+ Strong interpersonal skills with the ability to collaborate effectively with both technical and non-technical stakeholders, facilitating clear communication and teamwork.

Preferred Qualifications

+ Understanding of technology concepts and the ability to translate complex technical jargon into clear, accessible language for non-technical stakeholders, facilitating better communication and collaboration.

+ Experience with data visualization tools (e.g., Tableau, Power BI, or similar) to effectively present complex data insights in a clear and compelling manner, aiding in decision-making processes.

+ Understanding of AI automation tools and techniques, with the ability to leverage these technologies to streamline processes, enhance data analysis, and improve operational efficiency.

+ Experience in video and graphic imaging tools with ability to create engaging visual content that enhances communication efforts.

+ Experience with a variety of digital communication platforms, including social media, email marketing, and content management systems.

Education

+ Bachelor’s degree in IT, Business, or a related field, or equivalent experience.

+ 1–2 years’ experience in an analyst, project coordinator, or similar role (open to recent graduates with relevant internships or coursework).

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$46,988.00 - $112,200.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

+ **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** .

+ **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

+ **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 01/10/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.