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Customer Quality Support Representative
- Spirit AeroSystems (Wichita, KS)
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Overview
This role is at Spirit AeroSystems, Inc. a wholly owned subsidiary of The Boeing Company , supporting Spirit’s Commercial Business Units (“Spirit Commercial”). Spirit Commercial designs and builds commercial aerostructures , including for Boeing Commercial Airplanes, one of Boeing’s three business units and the premier manufacturer of commercial jetliners for decades . Spirit Commercial ’s core products include fuselages, pylons, nacelles and wing components, with a focus on innovative composite and aluminum manufacturing solutions.
Responsibilities
Key Accountabilities:
+ Represent Spirit as a customer quality representative (CQS). Coordinate non-conformances with the customer and provide visibility. · Collaborate with all levels of management on aircraft structure repairs identified by Engineering as significant (SRL).
+ Review all non-conformances that may be sensitive (CSI) to the customer and end user.
+ Ability to attend, interface and present data during customer meetings.
+ Apply knowled ge of quality policies and governmental regulations to de velop a nd administer long-range customer inspection plans, acting as agent/designee for customer, to meet contractual and other requirements.
+ Ability to plan and coordinate improvements in manufacturing (e.g., hardware and tool acceptance, variability reduction, developing key suppliers, and assembly operations, etc.).
+ Ability to perform design reviews to ensure that quality is engineered into the product and tool.
+ Apply knowledge of engineering (e.g., manufacturing, tooling, quality, and statistics, etc.) to analyze requirements of contracts, drawings, and specifications to develop plans for the application of quality disciplines to processes.
+ Ability to perform configuration audits and reviews of products, tools, and processes.
+ Ability to compile, measure and analyze process capability data, models to perform trend analyses and risk assessments.
+ Skill in process improvement methodologies (i.e., root cause analysis) to plan and coordinate process improvements.
+ Ability to ensure sequenced inspection control points, create and maintain inspection accountability systems.
+ Ability to identify, evaluate, and implement preventative measures, corrective action, procedural changes, process improvements and present resultant findings.
+ Provide education and coaching on the Quality Management System and Manufacturing Verification Process.
Qualifications
Required Qualifications:
+ 2nd Shift Position Only
+ 5+ years of experience in a quality discipline, preferably in inspection, aerospace, or manufacturing
+ Working with engineering drawings and customer specification
+ MS Office (power point & excel) experience
+ High School Diploma or GED
Preferred Qualifications:
+ Strong verbal and written communication skills with attention to detail·
+ Quality inspection helpful but not required
+ Leadership experience helpful
+ Experienced desired with MES (Manufacturing Execution Systems)
+ Ability to work effectively in a dynamic and team-based environment
+ Ability to prioritize requests from multiple sources and support requirements
+ Self-motivated; taking ownership of projects and issues, including follow through to closure and resolution
+ Great attitude and willingness to learn
Union:
This is a union-represented position.
Pay is based upon candidate experience and qualifications, as well as market and business considerations.
Summary Pay Range: $73,400 - $112,550
Kansas Tax Credit: Join Spirit AeroSystems’ Kansas team and you may be eligible for a $5,000 state of Kansas Aviation tax credit for up to five years. Click here for more information on the tax credit.
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