"Alerted.org



Director of Metro Operations

Salary

$111,484.00 - $173,775.00 Annually

Location

Baltimore City

Job Type

Full Time

Job Number

8032-mta-dirmetro-12/25-wj

Department

Maryland Transit Administration

Opening Date

12/26/2025

+ Description

+ Benefits

Description

MARYLAND TRANSIT ADMINISTRATION

Join the Team That Moves Maryland!

Now Hiring: Director - METRO OPERATIONS (DOT Executive V) (8032)

Are you ready to take on a career where your work directly impacts the lives of thousands of Marylanders every day? Do you thrive in fast-paced environments, enjoy solving real-time challenges, and feel motivated by meaningful public service?

If so, the Maryland Transit Administration (MTA) wants you on our team.

The Maryland Transit Administration ( MTA) is seeking a Director

of Metro Operations. The right leader will be responsible for providing overall leadership of Metro Operations in

formulating and achieving public transportation goals and objectives.

The Director of Metro Operations impacts the MTA's organizational success by:

Provides overall leadership of Metro Operations and responsible for formulating and achieving public

transportation objectives

Develops and implements short-range and long-range goals, strategic and business plans

Formulates and recommends operating policies and procedures or changes in existing policy and procedures

Ensures coordination and cooperation of services among assigned departments

Participates in various committees and task forces

Coordinates the work of divisions within the department

Coordinates departmental activities with outside agencies

Participates in contract negotiations, administration of the collective bargaining agreements, grievance

investigations and arbitration proceedings

Ensures the Metro system follows the safety standards and maintains accountability for all safety performance

measures for the agency and subordinate employees

Approves expenditures and implements budgetary adjustments as appropriate and necessary

The Director of Metro Operations contributes to short-term and long-term planning to ensure that the MTA can manage

assigned rail operating resource and capital assets and respond to operational issues and meet program and safety

compliance objectives to provide safe and efficient customer service and to support a diverse customer base throughout

Maryland.

MDOT offers a generous and competitive benefits package. You can learn about our amazing benefits here: MDOT

Benefits Guide

Qualifications

Education & Experience: Bachelor's degree from an accredited college or university.

Experience: Ten (10) years of experience in administrative or professional work. Three (3) years of this experience must

have involved one or more of the following: the supervision of other employees, overseeing and coordinating the general

operations of a unit, applying rules and regulations, or exercising responsibility for the development of policies or

procedures.

* Experience should include at least nine (9) years in a middle management or higher-level capacity managing in a public

or private sector urban rail transit agency and/or experience in a large transit operations or transit property.

The ideal candidate will be a successful team-builder and change agent, with at least nine (9) years Rail transit

experience, including program management, service contract compliance, scheduling software, and experience in a

unionized setting. He/she will be thoroughly abreast of the transportation/transit trends, transit initiatives, and

emerging transit projects globally, nationally and within the local communities.

The focus is on a leader with experience in organizational turnaround and program expansion within the public

sector.

*This statement contains a Selective Qualification, which is more focused in scope than the Preferred Qualifications

for this classification. Selective Qualifications are utilized when the position requires specific or bona-fide

occupational qualifications (i.e., knowledge, skills, or abilities).

Notes:

1. Additional experience in administrative or professional work may be substituted on a year-for-year basis for the

required education.

2. Additional graduate level education at an accredited college or university may be substituted at the rate of 30

semester credit hours on a year-to-year basis for the required general experience.

3. Candidates may substitute U.S. Armed Forces military service experience involving staff work related to the

administration of rules, regulations, policies, procedures, and processes, or overseeing or coordinating unit operations or

functioning as a staff assistant on a year-for-year basis for the required education and experience.

Licenses & Certifications

Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator's license valid in the State of Maryland.

Managers should foster a positive safety culture by leading with integrity and establishing departmental safety practices and procedures for all employees. Managers should attend and participate in safety meetings and adhere to and enforce all safety rules, policies, regulations, and personal protective equipment requirements to support a safe and healthy working environment. Ensure employees are properly trained and provided with personal protective equipment to conduct their job functions in a safe manner. Report hazards, unsafe acts, near misses, injuries, and accidents immediately to the Office of Safety. Collaboratively work to mitigate reported hazards in a timely manner. Conduct safety risk assessments and/or job hazard analyses as needed.

To support a safe and healthy work environment, employees must refrain from willful violations of safety rules and procedures, reckless and negligent behavior, involvement in criminal activities, and the misuse of drugs or alcohol. Failure to adhere to this requirement may be subject to disciplinary action up to and including termination. May only perform work for which they have the appropriate safety training.

Additional Information

To Apply:

You must complete a Maryland Department of Transportation (MDOT) application (Form DTS-1) to be considered for this recruitment. Resumes may not be substituted for the application. Consideration for employment may be based solely on the contents of your application; therefore, it is essential that the application is filled out completely and accurately, listing all relevant experience in detail and addressing the specific requirements shown above. Please include all relevant experience on your application. This includes, but is not limited to, full or part time, volunteer, military, acting capacity, or any other experience that is relevant to the position you are applying for within MDOT, one of the Transportation Business Units, or the Authority.

Note: Applications not completely filled out will not be considered. The selected candidate may be subject to background and reference checks. Employees are subject to the State Substance Abuse Policy to include possible drug testing.

It is highly recommended that applications be completed and submitted online by registering at www.mdot.maryland.gov/employment. Make sure you meet the minimum and selective qualifications and follow the instructions on MDOT's Online Employment Center website.

Applicants with degrees granted outside of the United States will be required to provide a written evaluation of education documentation by a credentialing organization such as: International Credential Evaluation (WES), https://www.wes.org/.

Reasonable accommodation for persons with disabilities will be provided as requested.

The incumbent in this position is not a member of a covered bargaining unit.

The Maryland Department of Transportation is not sponsoring new employees in application of the H-18 Visa at this time due to budgetary constraints. All applicants must be legally authorized to work in the United States under the Immigration Reform and Control Act of 1986. Federal regulations prohibit H1B Visa candidates from paying sponsorship fees; all sponsorship fees must be assumed by the potential employer.

TTY call 711

TTY Users May Also Call Their Telecommunications Relay Service

WE ARE AN EQUAL OPPORTUNITY EMPLOYER

MTA does not discriminate based on age, ancestry, color, creed, gender identity or expression, genetic information, marital status, mental or physical disability, national origin, race, religious affiliation, belief or opinion, sex, or sexual orientation, or any other protected status.

Issue Date: 12/26/2025

Come join the Maryland Department of Transportation Team! We offer more than just a paycheck!!!! We offer healthcare, dental, long term disability, flexible work schedules, and so much more. Read all about our fabulous benefits in detail by visiting:

https://www.mdot.maryland.gov/tso/pages/index.aspx?pageid=152

Don't miss out on a great opportunity for a challenging career along with fabulous benefits!

*Benefits are offered to all full-time, part-time permanent and contractual (partially subsidized) employees. Temporary employees do not receive benefits.

Employer

Maryland Department of Transportation

Address

See Job Posting for Specific Address to Mail an Application ------------, Maryland, ------------

Phone

See Job Posting

Website

http://www.mdot.maryland.gov

Apply

Please verify your email address Verify Email