"Alerted.org

An exceptional opportunity awaits a seasoned housekeeping leader to join Waldorf Astoria Orlando \(https://www\.hilton\.com/en/hotels/orlbcwa\-waldorf\-astoria\-orlando/\) **,** where timeless luxury meets world\-class service\. This role is ideal for a results\-driven executive who thrives in a high\-volume, full\-service luxury environment and is passionate about elevating the guest experience through operational excellence and inspired leadership\.

What will I be doing?

As **Director of Housekeeping** , you will lead a large, diverse team and oversee all aspects of housekeeping operations, ensuring the highest standards of cleanliness, presentation, and service are consistently delivered throughout the resort\. As a key member of the executive leadership team, you will drive performance, engagement, and accountability while upholding and advancing the Waldorf Astoria brand promise\.

This role is responsible for ensuring the cleanliness of the hotel in full compliance with Department of Health regulations, hotel and corporate standards, and all safety policies and procedures\. You will champion a culture of excellence and continuous improvement, consistently elevating operational standards, guest satisfaction, and team performance\.

+ Ensure and maintain cleanliness, service and product quality standards of guest rooms, public spaces, restrooms, offices and banquet/meeting/conference rooms in accordance with federal, local and company health, sanitation and safety standards

+ Lead, direct and administer all Housekeeping operations to include, but not limited to, of systems use and management, budgeting and forecasting, inventory control, department management, policy and procedure implementation and enforcement and meeting participation and facilitation

+ Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward

+ Recruit, interview and train team members

+ Ensure proper usage of chemicals and cleaning supplies by monitoring usage, providing complete training for team members and ensuring proper labeling of hazardous supplies in accordance with federal, state, local and company regulations

+ Participate in the coordination of rehabilitation and capital improvement projects in partnership with Property Operations and other departments

\#LI\-JG1

\#LI\-JG1

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry\. Today, Hilton remains a beacon of innovation, quality, and success\. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values\. Specifically, we look for demonstration of these Values:

+ Hospitality \- We're passionate about delivering exceptional guest experiences\.

+ Integrity \- We do the right thing, all the time\.

+ Leadership \- We're leaders in our industry and in our communities\.

+ Teamwork \- We're team players in everything we do\.

+ Ownership \- We're the owners of our actions and decisions\.

+ Now \- We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

+ Quality

+ Productivity

+ Dependability

+ Customer Focus

+ Adaptability

**The Benefits** – Hilton is proud to have an award\-winning workplace culture ranking **\#2 Best Company To Work For in the U\.S\.** We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits\. Hilton offers its eligible team members a comprehensive benefits package including:

+ Medical Insurance Coverage – _ for you and your family _

+ Mental health resources including Employee Assistance Program

+ Best\-in\-Class Paid Time Off \(PTO\)

+ Go Hilton travel program: 100 nights of discounted travel

+ Parental leave to support new parents

+ 401K plan and company match to help save for your retirement

+ Employee stock purchase program \(ESPP\) \- purchase Hilton shares at 15% discount

+ **Debt\-free education** : Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications\*

+ Career growth and development

+ Recognition and rewards programs

**Job:** _Housekeeping and Laundry_

**Title:** _Director of Housekeeping \- Waldorf Astoria Orlando_

**Location:** _null_

**Requisition ID:** _HOT0C72L_

EOE/AA/Disabled/Veterans