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Job Summary

The Director, Risk Management oversees the development and implementation of risk management programs to ensure the safety, health, and well-being of patients, visitors, and staff. This role is responsible for identifying and evaluating risk, coordinating corrective actions, and educating staff on safe practices to foster a culture of safety across the facility. The Director works closely with hospital administration, department leaders, and legal counsel to manage risk-related issues, regulatory compliance, and patient safety initiatives.

Essential Functions

+ Directs and manages the facility’s risk management program, identifying and evaluating risks associated with patient care and service delivery.

+ Develops, implements, and updates policies and procedures to promote a safe environment and comply with regulatory requirements.

+ Leads patient safety initiatives, including root cause analyses, Failure Modes and Effects Analysis (FMEA), and other quality improvement efforts.

+ Provides education and guidance to departments on risk management practices, incident reporting, and corrective actions to mitigate risk.

+ Manages claims and litigation processes, coordinating with legal counsel and maintaining detailed documentation.

+ Develops and presents reports to administration, Governing Board, and relevant committees regarding real and potential risk issues.

+ Ensures accurate management and review of occurrence reporting systems, analyzing data to identify trends and implement improvement strategies.

+ Oversees departmental budget and resources, maintaining fiscal accountability and aligning goals with the hospital's mission and objectives.

+ Performs other duties as assigned.

+ Maintains regular and reliable attendance.

+ Complies with all policies and standards.

Leadership Responsibilities

+ **Supervision and Staff Management**

+ Provides leadership, mentorship and professional development opportunities for departmental staff.

+ Schedules employees to ensure effective use of resources. Consults with leadership on any potential staffing issues.

+ Conducts performance evaluations, sets goals and provides feedback to staff on their performance and development.

+ **Strategic Planning and Financial Oversight**

+ Collaborates with hospital leadership to set the strategic direction for the department, including budgeting, resource allocation and long-term planning.

+ Monitors expenditures, ensuring cost-effective delivery of services.

+ Evaluates and implements new technologies to enhance operational efficiency.

+ Develops and implements departmental policies and procedures and protocols to optimize quality and overall efficiencies.

+ **Quality Assurance and Regulatory Compliance**

+ Ensures compliance with all relevant regulatory bodies. May oversee the accreditation process with relevant agencies ensuring that services meet or exceed industry standards.

+ Participates in audits, inspections and accreditation processes as applicable.

+ Follows established quality control practices to ensure accuracy, consistency and safety.

+ **Collaboration and Communication**

+ Works closely with leadership teams to coordinate and improve service delivery.

+ Stays up-to-date with industry advancements, new technologies, and regulatory changes.

+ **Staff Responsibilities**

+ May work in a staff role, when required. Ensures that duties and responsibilities are fulfilled while meeting all competencies established for that job.

Qualifications

+ Bachelor's Degree in relevant field required or

+ Seven (7) plus years of direct experience in lieu of a Bachelor's degree required

+ Master's Degree preferred

+ 3-5 years of experience in closely related field with Bachelor's degree required

+ 3-5 years of previous leadership experience preferred

Knowledge, Skills and Abilities

+ Strong leadership, organizational, and communication skills.

+ Ability to collaborate with interdisciplinary teams and manage cross-functional relationships.

+ Foster a positive work environment that promotes teamwork, professionalism, and continuous improvement.

+ Communicate effectively with leadership, team members, and stakeholders.

+ Ability to work effectively with others, delegate responsibilities, and independently manage tasks while meeting established deadlines.

+ Problem-solving and critical thinking skills.

+ In depth knowledge of industry best practices and regulatory compliance (if applicable).

+ Strong organizational and time management skills.

+ Proficiency with Google and Microsoft platforms, healthcare software systems, and data analysis tools.

Licenses and Certifications

+ RN - Registered Nurse - State Licensure and/or Compact State Licensure preferred

+ CPHRM - Certified Professional in Healthcare Risk Management preferred

What we offer:

+ Competitive Pay - Medical, Dental, Vision, & Life Insurance

+ Generous Paid Time Off (PTO) & Extended Illness Bank (EIB)

+ Matching 401(k)

+ Opportunities for Career Advancement

+ Rewards and Recognition Programs

+ Additional Discounts and Perks*

INDLEAD

Equal Employment Opportunity

This organization does not discriminate in any way to deprive any person of employment opportunities or otherwise adversely affect the status of any employee because of race, color, religion, sex, sexual orientation, genetic information, gender identity, national origin, age, disability, citizenship, veteran status, or military or uniformed services, in accordance with all applicable governmental laws and regulations. In addition, the facility complies with all applicable federal, state and local laws governing nondiscrimination in employment. This applies to all terms and conditions of employment including, but not limited to: hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. If you are an applicant with a mental or physical disability who needs a reasonable accommodation for any part of the application or hiring process, contact the director of Human Resources at the facility to which you are seeking employment; Simply go to http://www.chs.net/serving-communities/locations/ to obtain the main telephone number of the facility and ask for Human Resources.