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Vice President, Head of Digital Platforms…
- US Bank (Naperville, IL)
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At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One.
As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other.
Job Description
+ **Develop and implement a comprehensive digital & growth marketing strategy:** Define and execute a data-driven marketing strategy that aligns with the company’s overall business objectives and drives measurable growth and customer engagement across all owned and paid channels. This includes corporate websites, resource centers, landing pages, social media, and integrated paid media campaigns.
+ **Oversee digital channel optimization and content creation:** Lead the optimization of all owned digital properties to ensure a seamless user experience, strong SEO performance, and effective lead generation. Manage content creation, technical SEO, conversion rate optimization, and multivariate/A/B testing.
+ **Drive marketing operations and lead lifecycle management:** Define and maintain lead lifecycle stages and processes. Oversee campaign operations including build, QA, and deployment. Manage routing rules and SLAs with Sales Operations, and optimize processes for efficiency and scalability. Ensure effective budget management across initiatives.
+ **Lead paid media and agency management:** Develop integrated media strategy and planning to align with business priorities. Oversee performance activation and optimization across paid channels (search, social, programmatic, video/CTV, display, retargeting). Maintain a test-and-learn roadmap and manage agency relationships for accountability, quality, and cost efficiency.
+ **Monitor, analyze, and report on performance:** Develop and maintain dashboards for pipeline, campaign performance, and ROI. Implement attribution models to measure marketing impact. Deliver insights for quarterly business reviews and budget decisions, partnering with Martech, Finance, and Sales Ops for unified reporting.
+ **Ensure data governance and compliance:** Maintain data quality standards across marketing systems. Ensure compliance with privacy regulations and consent frameworks. Manage identity resolution and audience segmentation in CRM, and define taxonomy for campaigns, UTMs, and reporting.
+ **Stay ahead of industry trends:** Maintain a deep understanding of the latest digital marketing trends, technologies, and best practices, particularly within B2B and payments landscapes.
Basic Qualifications
- Bachelor's degree, or equivalent work experience
- 10 or more years of related experience in marketing and marketing strategy with proven ability to deliver results
Preferred Skills/Experience
+ 12+ years of experience in digital marketing leadership roles with proven ability to deliver results
+ Expertise in managing owned and paid media, marketing operations, and analytics
+ Strong organizational, interpersonal, and team-building skills
+ Excellent verbal, written, and presentation skills
+ Ability to manage multiple projects on time and on budget
+ Familiarity with marketing technology platforms (e.g., CRM systems)
+ MBA or equivalent markers of high achievement are a plus
If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (https://careers.usbank.com/global/en/disability-accommodations-for-applicants) .
Benefits:
Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):
+ Healthcare (medical, dental, vision)
+ Basic term and optional term life insurance
+ Short-term and long-term disability
+ Pregnancy disability and parental leave
+ 401(k) and employer-funded retirement plan
+ Paid vacation (from two to five weeks depending on salary grade and tenure)
+ Up to 11 paid holiday opportunities
+ Adoption assistance
+ Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
E-Verify
The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $126,820.00 - $149,200.00
Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.
Posting may be closed earlier due to high volume of applicants.
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