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Program Manager, Deal Management Process Office, Google Cloud

_corporate_fare_ Google _place_ Sunnyvale, CA, USA; Atlanta, GA, USA; +4 more; +3 more

Advanced

Experience owning outcomes and decision making, solving ambiguous problems and influencing stakeholders; deep expertise in domain.

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XNote: By applying to this position you will have an opportunity to share your preferred working location from the following: **Sunnyvale, CA, USA; Atlanta, GA, USA; Seattle, WA, USA; Austin, TX, USA; New York, NY, USA** .

Minimum qualifications:

+ Bachelor's degree or equivalent practical experience.

+ 8 years of experience in go-to-market strategy, sales operations, strategy and operations, management consulting, finance, or program management.

+ Experience in process improvement methodologies (e.g., Lean or Six Sigma).

Preferred qualifications:

+ MBA or other relevant Advanced degree.

+ Experience in collaborating with cross-functional teams and influencing without authority to drive operational excellence, successful delivery of priority initiatives, process improvements, and change management.

+ Experience in tailoring and delivering compelling reporting and presentations by the audience, asking questions, and leading conversations that drive results and efficiencies.

+ Experience in data analysis and decision-making.

+ Knowledge of enterprise customers and cloud technologies, products and market landscape.

+ Ability to track record of transforming and optimizing global processes.

About the job

The Google Cloud, Deal Strategy and Operation (DSO) organization enables smart, efficient, customer- focused agreements and sets forth the Operating Models and Roles and Responsibilities applicable in the Lead to Cash process. DSO is engaged in Go-to-Market (GTM) launches, Automation efforts, and Lead to Cash processes in order to support Cloud sellers in structuring, negotiating, executing and booking Google Cloud customer transactions.

In this role, you will create, implement, manage, and optimize agreement execution policies and processes. You will play a key role in identifying improvement opportunities and implementing best practices across existing workflows. You will quickly comprehend, assess, and take ownership of the global process (e.g., quote-to-cash, NPI, and lead-to-opportunity) for the Google Cloud Deal Execution and Governance organization, working with stakeholders across the Deal Strategy and Operations organization and other Google entities.

You will serve as a primary lead in optimizing Google Cloud’s operational framework, with a specialized focus on the Quote-to-Cash (Q2C) cycle and new product/offer introductions (NPI). This role is vital for building efficient, scalable, and customer-centric processes that facilitate global business growth. You will be responsible for defining, implementing, and continuously refining Q2C and NPI workflows through cross-functional collaboration, driving process standardization and the integration of automated solutions to achieve operational excellence.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

The US base salary range for this full-time position is $180,000-$267,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more aboutbenefits at Google (https://careers.google.com/benefits/) .

Responsibilities

+ Lead the global processes for the Deal Strategy and Operations organization (e.g., Q2C, NPI), by driving process standardization, simplification and optimization.

+ Work closely with stakeholders across Cloud teams to identify areas of friction, provide viable recommendations and to implement standards and automation which ultimately improve user experience and accelerate agreement making process.

+ Drive process simplification and ensure streamlined workflows.

+ Advocate for customer-centricity by ensuring that processes enable a seamless and positive customer experience throughout the agreement lifecycle.

+ Partner with the policy office to ensure policies are accurately reflected in processes.

Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google'sApplicant and Candidate Privacy Policy (./privacy-policy) .

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See alsoGoogle's EEO Policy (https://www.google.com/about/careers/applications/eeo/) ,Know your rights: workplace discrimination is illegal (https://careers.google.com/jobs/dist/legal/EEOC\_KnowYourRights\_10\_20.pdf) ,Belonging at Google (https://about.google/belonging/) , andHow we hire (https://careers.google.com/how-we-hire/) .

If you have a need that requires accommodation, please let us know by completing ourAccommodations for Applicants form (https://goo.gl/forms/aBt6Pu71i1kzpLHe2) .

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also https://careers.google.com/eeo/ and https://careers.google.com/jobs/dist/legal/OFCCP_EEO_Post.pdf If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form: https://goo.gl/forms/aBt6Pu71i1kzpLHe2.