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Agency Information Technology Services, Office of

Title Manager Information Technology Services 1 - 10371

Occupational Category I.T. Engineering, Sciences

Salary Grade 27

Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF)

Salary Range From $106898 to $131665 Annually

Employment Type Full-Time

Appointment Type Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 9 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? Yes

Telecommuting allowed? Yes

County Albany

Street Address State Campus, Bldg 5, Flr 4

City Albany

State NY

Zip Code 12226

Duties Description Under the direction of Manager Information Technology Services 2, the Manager Information Technology Services 1 will be assigned to the Program & Planning bureau within the Chief Strategy Office (CSO) and will manage and monitor business development resources perform market analysis, and provide data analytics and reporting.Duties include, but are not limited to, the following:• Business Development & Revenue Generation: Drive ITS growth and cost recovery by promoting ITS products and services, strategically resourcing billable FTEs, and leveraging enterprise contracts.• Strategic Planning & Market Analysis: Conduct market research and develop product strategies to facilitate effective ITS business development, including strategies to support high-priority business development requests.• Enterprise Initiative Management: Manage enterprise-wide priority products and initiatives, aligning efforts with executive leadership priorities.• Process Improvement & Standardization: Streamline intake and procurement processes, implementing standardized artifacts (PM, BA, Portfolio) to improve efficiency, and develop a framework of standardized business processes, tools, and techniques for business analysis and program/project scoping.• Data Analytics & Reporting: Direct data analytics activities to evaluate the enterprise-wide impact of legislative mandates and high-priority initiatives, informing executive-level business development strategies, and guide the Enterprise Analysis (EA) team in creating data-driven reports and dashboards using Predictive Modeling, Statistical Analysis, and Visual Analytics.• Team Leadership & Business Analysis: Lead the EA team providing business analysis services to ITS and NYS agencies, and guide in eliciting requirements and developing Business Cases.• Stakeholder Collaboration & Modernization: Collaborate with NYS agencies on modernization/remediation efforts, ensuring alignment with ITS strategic goals.• SharePoint Design & Administration: Design and organize multiple SharePoint sites for the NYS ITS Chief Strategy Office/Programs & Planning Bureau.• Talent Acquisition & Development: Manage the hiring and onboarding process for HBITS contractors and ITS employees. • Mentor team members, fostering professional development and skill enhancement.• Perform a full range of supervisory duties

Minimum Qualifications Open to NYS employees with one year of permanent competitive service as a Manager Information Technology Services 1, SG27/M2, OR in a position at the SG25 or M1 level or higher deemed administrative under Section 52.6 of Civil Service Law. The transfer cannot be a second consecutive transfer resulting in advancement of more than two salary grades or one M-grade.Note: If you are on the examination eligible list for the position title in this location, you do not need to respond to this posting unless you are also eligible for appointment by one of the qualifications listed above. Candidates must be reachable on the current eligible list for this title in order to be list appointed.

Additional Comments ITS will not offer permanent employment to any candidate unless the candidate provides documentation that they are authorized to accept work in the United States on a permanent basis. It is the policy of ITS not to hire F1 or H1 visa holders for permanent employment or to sponsor non-immigrant aliens for temporary work authorization visas or for permanent residence.Some positions may require fingerprinting.Some positions may require up to 25% travel and/or lifting up to 50 lbs. Some positions are pending Civil Service approval. Details of position(s) will be described further if you are selected for an interview.If eligible, positions located in New York City will receive an additional $3,400 downstate adjustment location pay with regular annual salary. Positions located in the Mid-Hudson will receive an additional $1,650 adjustment location pay.to permanent non-competitive and the official probationary period will begin.Benefits of Working for NYS Generous benefits package, worth 65% of salary, including:Holiday & Paid Time Off• Thirteen (13) paid holidays annually• Up to Thirteen (13) days of paid vacation leave annually• Up to Five (5) days of paid personal leave annually• Up to Thirteen (13) days of paid sick leave annually for PEF.• Up to three (3) days of professional leave annually to participate in professional developmentHealth Care Benefits• Eligible employees and dependents can pick from a variety of affordable health insurance programs• Family dental and vision benefits at no additional costAdditional Benefits• New York State Employees’ Retirement System (ERS) Membership• NYS Deferred Compensation• Access to NY 529 and NY ABLE College Savings Programs, as well as U.S. Savings Bonds• Public Service Loan Forgiveness (PSLF)• And many more.The Office of Information Technology Services is an equal opportunity employer, and we recognize that diversity in our workforce is critical to fulfilling our mission. We encourage all individuals with disabilities to apply.

Some positions may require additional credentials or a background check to verify your identity.

Name ITS Human Resources

Telephone 518-473-0398

Fax 518-402-4924

Email Address [email protected]

Address

Street Empire State Plaza

Swan Street Building, Core 4, Floor 1

City Albany

State NY

Zip Code 12220

Notes on Applying To apply for this position, please submit a cover letter and resume clearly indicating how you qualify. Ensure that you include the vacancy ID in the subject of your email for prompt routing. Your Social Security number may be required to confirm eligibility.