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Description

We are seeking a Merchant Enablement Program Manager III to drive strategic enablement initiatives that support merchandising teams across tools, technology, and special projects. This role will serve as the primary point for complex enablement programs and act as a business resource in merchandising enablement expertise. You will engage cross-functionally with stakeholders across Whole Foods Market and Amazon to develop and implement frameworks, processes, and strategies that enhance merchant effectiveness and operational excellence across the Merchandising

organization.

Key job responsibilities

• Lead end-to-end program management for complex, business-critical merchandising enablement initiatives from initiation through delivery, including tools adoption, technology implementation, and special project coordination.

• Serve as an escalation point for enablement program teams, providing strategic guidance and removing blockers to ensure successful delivery.

• Partner with cross-functional teams to identify enablement needs related to tools, technology platforms, and process improvements across the organization.

• Collaborate with Learning and Development (L&D) to design and deliver training programs that support merchant proficiency in new tools, systems, and processes.

• Oversee business readiness assessments, resource planning, and program sequencing (workback schedules/key milestones) to optimize implementation of merchandising tools and technology.

• Establish and drive best practices in execution, communication, project management, and performance measurement for enablement programs.

• Conduct post-launch evaluations to assess tool adoption, identify usage trends, and refine future enablement strategies.

• Deliver clear, concise updates to senior leadership and stakeholders, ensuring alignment and transparency across merchandising leadership.

• Proactively identify and mitigate risks in tool rollouts and technology implementations, implementing contingency plans as needed.

• Author detailed program plans and documentation to obtain leadership buy-in for enablement initiatives.

• Support change management efforts related to merchandising tools, technology transitions, and process enhancements.

• Act as a business resource and subject matter expert in merchandising enablement, frequently called upon to provide guidance on complex initiatives.

Basic Qualifications

- 5+ years of program or project management experience

- Experience using data and metrics to determine and drive improvements

- Experience owning program strategy, end to end delivery, and communicating results to senior leadership

Preferred Qualifications

- 2+ years of driving process improvements experience

- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104,100/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.