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Are you a skilled medical office professional looking to broaden your horizons?

We have an exciting opportunity for a full-time Regional Patient Financial Coordinator who will play a crucial role in ensuring patients receive the care they need across multiple locations. If you're passionate about healthcare, finance, and teamwork, read on!

Locations Supported:

Moon Township, St. Margaret, North Hills Passavant, Passavant Cranberry, Butler, Beaver, and Natrona Heights

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This position is based out of the Moon Township office, but travel to these locations will be required on an as-needed basis.

Hours:

Monday through Friday, 8:00 am - 4:30 pm

As a Regional Financial Coordinator, you'll be at the forefront of patient care, ensuring insurance benefits are verified, authorizations are obtained, and financial assistance is explored. Your expertise will contribute to a seamless patient experience across all supported sites, and your ability to collaborate with various departments will make a significant impact.

Why Join Our Team?

+ Regional Impact: Support multiple Hillman Cancer Center locations, making a difference for patients across the region.

+ Teamwork: Collaboration is at the heart of what we do. You'll work closely with colleagues and providers across several sites.

+ Work-Life Balance: Enjoy regular hours-Monday through Friday, 8:00 am to 4:30 pm. No evenings, holidays, or weekends!

+ Meaningful Work: Your efforts directly impact patients' lives. Be part of a compassionate team dedicated to exceptional care.

Ready for the challenge? Apply online today and join our mission to provide outstanding care at Hillman Cancer Center!

Responsibilities:

+ Assist with inquiries from walk-in patients regarding billing problems in conjunction with the Patient Financial Services Department.

+ Assist patients with applying for UPMC Financial Assistance program. Ensure that all the regulatory and financial requirements are met.

+ Maintain compliance with quality standards.

+ Monitor the various work lists and work queues to ensure the appropriate follow-up within the expected time periods. Resolve complex outstanding patient issues.

+ Perform benefit education and financial counseling on potential out of pocket transplant related expenses with patients during clinic appointments and subsequent discussion via telephone on an as needed basis.

+ Submit Medical Assistance Presumptive Eligibility applications with the mandated requirement of five days.

+ Maintain department productivity levels.

+ Conduct daily review and analysis of accounts flagged for review.

+ Assist uninsured or underinsured patients with obtaining health care coverage, with either the Health Insurance Exchange Marketplace or Pennsylvania Medical Assistance.

+ Performs duties and job responsibilities in a manner which promotes the core values of UPMC (Quality and Safety, Dignity and Respect, Caring and Listening, Excellent and Innovation, Responsibility and Integrity) in all consumer and UPMC interactions.

+ HS/Equivalent and 4 years of experience

+ OR BS required

+ Prior experience working with patients.

+ Familiarity with Pennsylvania Medical Assistance, UPMC Financial Assistance Program preferred.

+ Strong PC and computer skills are required.

+ Must possess excellent communication and customer service skills.

+ Must display leadership skills.

+ Must be able to pass the Certified Application Counseling training within the first 4 weeks of employment.

+ Must be dependable, professional, have strong interpersonal skills, be an excellent communicator and have the ability to prioritize the workload.

+ Prior Cancer Center experience is preferred.Licensure, Certifications, and Clearances:

+ Act 34UPMC is an Equal Opportunity Employer/Disability/Veteran