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Administrative Assistant II - Retina…
- UCLA Health (Los Angeles, CA)
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Description
The Department of Ophthalmology's Retina Division is seeking a reliable and detail-oriented Administrative Assistant to support daily clinic operations and deliver excellent patient service. Responsibilities include, but are not limited to:
+ Perform patient check-in/out
+ Collect co-pays and process patient payments
+ Secure authorizations and referrals
+ Schedule patient appointments
+ Answer calls route as needed
+ Track status of patients' test or imaging
Salary Range: $26.42-37.49 HourlyQualifications
Required:
+ Knowledge of medical terminology.
+ Knowledge of various insurance plans such as PPOs, HMOs, EPOs, Medicare and Medi-cal.
+ Skill in establishing, coordinating and maintaining patient and administrative files.
+ Ability to act as liaison between physician and patients and their families, using good verbal and written communication skills.
+ Skill in speaking clearly, distinctly, and courteously using appropriate vocabulary and grammar to obtain and convey information to both physicians and patients and other individuals at various organizational levels.
+ Skill in writing grammatically correct routine medical and business correspondence.
+ Skill in setting priorities which accurately reflect relative importance of job responsibilities.
+ Ability to work independently and follow through with assignments with minimal (or no) direction from supervisor.
+ Ability to coordinate activities to guarantee timely completion of teamwork (usually under high pressure).
+ Ability to maintain a friendly, caring demeanor with patients, most of whom are very fearful and stressed.
UCLA Health welcomes all individuals, without regard to race, sex, sexual orientation, gender identity, religion, national origin or disabilities, and we proudly look to each person’s unique achievements and experiences to further set us apart.
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