• Revenue Cycle Applications Analyst

    Lawrence General Hospital (Lawrence, MA)


    At Merrimack Health, we are committed to pay transparency and equity. The base salary range is $31.32 (Min) — $46.98 hourly (Max), excluding fringe benefits and potential bonuses.

     

    Your final base salary will be determined based on your education, experience, licensure, and internal equity considerations. Offers are typically made below the top of the range to support future salary growth.

    Position Summary:

    As the Revenue Cycle Applications Analyst, you will assume responsibility for supporting IDM (Imaging and Document Management) and other clinical information systems.

    DUTIES AND RESPONSIBILITIES:

    + Provides technical assistance for application design, testing, and development through timely resolution, clear communication, and user support.

    + Evaluate software solutions based on user needs by maintaining application knowledge and making informed recommendations.

    + Conduct systems analysis and workflow documentation for application implementation with implementation adherence to timelines and accuracy in documentation.

    + Recommend hardware/software solutions through informed purchasing advice and applying current technology knowledge.

    + Lead projects and upgrades with effective planning, escalation management, and team collaboration.

    + Communicate project status and recommend improvements by providing proactive updates and actionable suggestions.

    + Develop and manage project timelines which are aligned with hospital standards and methodologies.

    + Ensure compliance with hospital and Information Systems policies and procedures through documentation, on-call participation, and mobile responsiveness.

    + Lead and participate in project meetings through task delegation, effective communication, and presentations.

    + Stay current with industry and regulatory changes through continuous learning and making relevant contributions.

    + Design and test solutions to meet user requirements by focusing on customer satisfaction and pre-deployment testing.

    + Create user documentation and training materials through clarity in training and documentation usability.

    + Collaborate cross-functionally for application success via stakeholder engagement and communication.

    + Troubleshoot HL7 interface issues through interface reliability and issue resolution.

    + P erform additional assigned duties with flexibility and initiative.

    EDUCATION AND RELATED EXPERIENCE:

    Required:

    + 2–3 years of experience as a Systems Analyst, Revenue Cycle Applications Analyst, or Project Lead supporting patient accounting/billing, claims, and reimbursement workflows.

    + Healthcare Information Systems experience is strongly preferred, with a clear understanding of the end-to-end revenue cycle (registration/eligibility → charge capture → coding → billing → claims → denial follow-up → payment posting → A/R).

    + Excellent communication and documentation skills, with proven ability to translate between front-end revenue cycle operations (Patient Access, Billing, A/R, HIM/Coding) and technical teams/vendors.

    + Demonstrated ability to thrive in a fast-paced, high-volume operational environment, managing competing priorities and time-sensitive revenue-impacting issues.

    + Hands-on experience working with EHR/RCM data and transactions, including HL7/charges, claim formats (837/835/271), remittance/ERA, and supporting data used for billing and reimbursement.

    + Experience partnering with clearinghouses to facilitate claim submission, monitor rejections, troubleshoot edits, and ensure timely/clean claim transmission.

    + Proven ability to analyze and resolve charge capture issues, including missing/duplicate charges, charging rules, charge routing, modifiers, and downstream impacts on claim generation and reimbursement.

    + Working knowledge of revenue cycle regulations and standards impacting billing and collections (e.g., HIPAA transaction standards, payer requirements, Medicare/Medicaid rules, NCCI/CCI concepts as applicable).

    + MEDITECH Expanse revenue cycle experience (Patient Accounting/Revenue Cycle modules) is strongly preferred; experience supporting build, testing, upgrades, and optimization is a plus.

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