• Admin Asst 1 Aa1

    Idaho Division of Human Resources (Boise, ID)


    ADMIN ASST 1 AA1

    Posting Begin Date: 2026/01/02

     

    Posting End Date: 2026/01/11

     

    Category: Administrative Asst

     

    Sub Category: Administration

     

    Work Type: Full Time

     

    Minimum Salary: 18.00

     

    Maximum Salary: 18.00

     

    Pay Rate Type: Hourly

    Description

    The mission of the Idaho Industrial Commission is to fairly administer the Idaho Workers' Compensation Law.

     

    Applications will be accepted through 4:59 PM MST on the posting end date.

     

    Current State of Idaho employees must apply through their internal Luma account.

     

    This position provides administrative and case management support to the Industrial Commission’s Rehabilitation Division Boise Field Office, assisting Field Consultants who provide vocational rehabilitation services to injured workers. Serving as an initial point of contact for our workers’ compensation customers, the role supports communication, schedules customer appointments, maintains case files, and helps ensure timely and professional rehabilitation services.

    Example of Duties:

    Provide Rehabilitation Support to the Industrial Commission Rehabilitation Division's Field Consultants who are responsible for providing vocational rehabilitation services to injured workers.

     

    First point of contact with the parties involved in the workers' compensation system i.e. claimants, medical providers, sureties, employers, and attorneys.

     

    Create and maintain the rehabilitation case files.

     

    Research, analyze and compile accurate case information by independent contact with sureties, medical providers and claimants.

     

    Utilize specialized case management software to prepare correspondence, and edit case note entries for correct grammatical and professional communication of information.

     

    Work as a team to ensure that timely and professional rehabilitation services are provided.

    Minimum Qualifications:

    Good knowledge of:

    • Office support functions including word processing, filing, composing a variety of business documents and reception

    • Gathering and compiling data

    • Balancing and coordinating a workload for multiple projects

    Specialty Qualifications:

    • Experience using Microsoft Word (advanced/intermediate level)

    • Experience analyzing and summarizing information, composing and proofreading business correspondence

    • Experience interpreting, applying, and explaining complex information

    • Keyboard at a rate of 50 words per minute

    Desired Qualifications:

    • Experience explaining program service and independently handling complaints and upset customers

    • Experience using transcription/equipment and answering a business telephone using knowledge of business telephone procedures and etiquette

    • Knowledge in medical terminology

    • Good time management/prioritization skills

     

    Why Join Us?

     

    • Participation in one of the Nation's best state retirement systems (PERSI (https://www.persi.idaho.gov/members-1) )

    • Access to excellent medical, dental, and vision (https://ogi.idaho.gov/benefits-plans/) plans

    • Eligible for Public Service Loan Forgiveness (PSLF)

    • 11 paid holidays a year

    • Paid parental leave for new parents

    • Generous sick and vacation leave that begins accruing on your first day

    • Optional 401(k) and 457 retirement savings plan

    • Basic life insurance for you and your family

    • Wellness programs and resources available 24/7

    • Ongoing career development opportunities

     

    EEO/ADA/Veteran

     

    The State of Idaho is committed to providing equal employment opportunities and prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws.

     

    The State of Idaho is committed to access and reasonable accommodation for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) 334-2263 (TTY/TTD:711), or email[email protected].

     

    Preference may be given to veterans who qualify under state and federal laws and regulations.