• Quality Assurance Supervisor (Clin Lab)

    Insight Global (Wilmington, DE)


    Job Description

    One of Insight Global's largest pediatric healthcare clients is seeking a Clinical Laboratory Quality Assurance Supervisor to join their laboratory group at the main hospital in Wilmington, DE. This person will ideally specialize in blood bank operations and ensure compliance with CAP, AABB, and CLIA standards (among others) by leading inspection readiness, managing quality systems, and working hands-on with technologists and inspectors during audits. This role oversees document control, competency programs, and corrective actions, while maintaining a strong floor presence to guide workflows, validate processes, and resolve issues in real time. The supervisor drives continuous improvement, supports training, and serves as the primary liaison during inspections to uphold patient safety and regulatory excellence. This candidate will have a hand in preparing the laboratory for upcoming expansion this year and will be expected to serve as the subject matter expert for inspections and regulatory guidelines.

     

    We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

     

    Skills and Requirements

     

    Bachelor's degree.

     

    5+ years of experience as a Blood Bank Technologist or Generalist with specialization in Blood Banking.

     

    Thorough knowledge of inspection process & laboratory guidelines (ex/ CAP, CLIA, COLA, AABB)

     

    Excellent communication skills, ability to articulate guidelines and processes between techs and leadership.

     

    Previous experience serving as point person for inspections via CAP, CLIA, COLA, JCo, or additional clinical laboratory guidelines. Leadership or supervisory level experience.

     

    Senior or Lead Blood Bank experience.