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Job Summary

The Lead Change Management Specialist in Priority Health’s Transformation Office will guide our organization through strategic changes, ensuring the adoption of new processes, technologies, and business strategies are achieved with minimal disruption. This person will be responsible for creating and implementing change management strategies, plans, and tactics for strategic initiatives that maximize adoption while minimizing resistance. The successful candidate will have a deep understanding of change management methodologies, tactics, and best practices and is adept at analyzing organizational culture to tailor approaches that fit specific needs.

This role requires strong leadership and communication skills, as well as the ability to work collaboratively with stakeholders at all levels of the organization. The Change Management Lead will work closely with senior leadership, business stakeholders, Enterprise Agile Coaches, communication specialists, training advisors, change agents, and change management counterparts.

This role is critical in fostering a culture of agility, resilience, and continuous improvement, enabling the organization to adapt quickly and meet its business goals.

Essential Functions

+ Applies appropriate methodologies to lead change management activities.

+ Designs and implements change management strategies, plans, and tactics from inception to completion with minimal guidance that maximize adoption and minimize resistance.

+ Conducts stakeholder analyses to identify key stakeholders, change impacts, and change readiness.

+ Designs activities to build and monitor change readiness, modifying/adapting as needed.

+ Advocate for and provide coaching where needed on what change management entails, the importance, the benefits, and how leaders can support their teams through transitions.

+ Creates and manages measures to track the adoption, utilization, and proficiency (or other success metrics) of changes.

+ Monitors and reports on the progress and effectiveness of change efforts.

+ Documents all change management activities, ensuring documentation is updated and maintained.

+ Design, develop, deliver, and manage communications, while also working closely with Communications Specialists as needed.

+ Communicate clearly and transparently about upcoming changes and how individuals will be affected.

+ Identify potential risks and anticipate resistance to change, implementing mitigation plans when needed.

+ Builds and maintains strong relationships throughout Priority Health, such as with HR, internal communications, marketing, operational/business leaders, and Transformation Office team members, to name a few, to effectively collaborate on and drive the change initiatives.

+ Maintains a consistent feedback loop with manager, initiative leadership, and any other identified personas, to keep a pulse on the change effectiveness and any potential mitigation tactics that may be needed.

+ Leads and coaches other Change Specialists on conducting change-related activities.

+ Comfortable leading change efforts solo with minimal direction as well as leading a Change team.

Qualifications

Required

+ Bachelor's Degree

+ At least 5 years of relevant experience participating in large scale programs, projects or system wide initiatives focused on organizational transformation

+ At least 5 years of relevant experience in change management, preferably utilizing Prosci’s ADKAR framework

Preferred

+ Master's Degree

About Corewell Health

As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.

How Corewell Health cares for you

+ Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here (https://careers.corewellhealth.org/us/en/benefits-new) .

+ On-demand pay program powered by Payactiv

+ Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!

+ Optional identity theft protection, home and auto insurance, pet insurance

+ Traditional and Roth retirement options with service contribution and match savings

+ Eligibility for benefits is determined by employment type and status

Primary Location

SITE - Priority Health - 1231 E Beltline - Grand Rapids

Department Name

Transformation Office Admin - PH Managed Benefits

Employment Type

Full time

Shift

Day (United States of America)

Weekly Scheduled Hours

40

Hours of Work

8:00 a.m. to 5:00 p.m.

Days Worked

Monday to Friday

Weekend Frequency

N/A

CURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.

Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.