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Host/Cashier
- Akwesasne Mohawk Casino Resort (Hogansburg, NY)
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Job Title: Host Cashier
Department: Food & Beverage
Starting Rate: $16.00 per hour
Reports To: Food & Beverage Supervisor
FLSA Status: Non-Exempt
License Type: Work Permit
Closing Date: Open Until Filled
SUMMARY: The hostess is a personal representation of the service and overall hospitality of the staff of Native Harvest Cafe. The Host is responsible for greeting arriving guests, welcoming them into the establishment taking their food order and seating them. The Host controls the flow of seating and wait list of guests. While guests are waiting to be seated, it is the job of the hostess to ensure that the guests are made comfortable and kept informed of the status of their wait times. The Host is also responsible for operating a cash register and able to balance all monies, coupons, comps and receipts at the end of shift.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:
+ Exhibits a friendly, helpful and courteous manner when dealing with our guests and fellow associates.
+ Greets guests, takes guests orders along with payment and escorts them to tables.
+ Tracks and assigns seats in accordance with established procedures using Yelp Seating
+ Addresses complaints of patrons to their immediate Supervisor.
+ Inspects dining room serving stations for neatness and cleanliness, and requisitions table linens and other dining room supplies for tables and serving stations.
+ Keeps tables marked as clean and seated on Yelp Seating
+ Collects payment from guests
+ Operates a cash register to assist food servers with guests’ transactions.
+ Ensures all money, coupons, comps and receipts are balanced at the end of the shift.
+ Remains current on all coupons, promotions, and certificates that apply to all food outlets.
+ Learn or have knowledge of Agilysys system.
+ Must become TIPS certified and have a solid comprehension of the training.
+ Other duties as assigned.
SUPERVISORY RESPONSIBILITIES: This job has no supervisory responsibilities.
QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required to successfully complete the essential duties of the position with or without reasonable accommodation. Serve Safe and Safety is a required as part of the training.
EDUCATION and/or EXPERIENCE: High school diploma or general education degree (GED); and one to three months related experience.
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job with or without reasonable accommodation. This position is light work. This position requires balancing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, repetitive motions, and machine operators some beverage equipment.
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job with or without reasonable accommodation. The position exists in a casino work environment where there is occasional exposure of the associate to noise and cigarette smoke from the casino floor.
CERTIFICATES, LICENSES, REGISTRATIONS: Must obtain and maintain a St. Regis Mohawk Tribal Gaming Work Permit which requires a criminal background check to be used solely for employment purposes. Successful candidates for employment must submit to and pass a drug test for illegal substances prior to employment being confirmed. In case of a positive result, the candidate is not eligible for employment with the Mohawk Gaming Enterprises. Employment will not begin until process is complete.
NATIVE PREFERENCE: The Mohawk Gaming Enterprise utilizes a Native American preference policy in hiring, training, and promotion. When there is a job opening or training opportunity, the Gaming Enterprise will evaluate all candidates for the position and will select the most qualified candidate. In the event two or more candidates meet all of the job requirements and have substantially similar qualifications, the Gaming Enterprise will utilize the preference policy to make the final determination on who will be offered the opportunity or position. When preference is utilized, first priority will be given to enrolled members of the Saint Regis Mohawk Tribe. Second priority will be given to members of other federally recognized Tribal Nations and/or First Nations citizens from Canada. All other individuals will be third priority.
•The Mohawk Gaming Enterprise is an Equal Employment Opportunity Employer.”
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