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Description

Key Responsibilities:

+ Monitor assigned accounts to identify outstanding debts and prioritize collection efforts.

+ Contact clients or customers via phone, email, and mail to secure payment and resolve billing issues.

+ Negotiate payment plans and settlement agreements within company guidelines.

+ Research and resolve account discrepancies, collaborating with internal departments as needed.

+ Document all collection activities and maintain detailed client account notes.

+ Prepare reports and provide regular updates to management regarding collections status and delinquent accounts.

+ Recommend accounts for further action (e.g., escalation, legal proceedings) when necessary.

+ Support month-end closing processes by reporting on delinquent accounts and projected cash receipts.

+ Maintain knowledge of company policies, collection best practices, and relevant regulations.

Requirements

Qualifications:

+ High school diploma or equivalent required; associate or bachelor’s degree in accounting, finance, or related field preferred.

+ Previous experience in collections, accounts receivable, or a related financial role.

+ Strong negotiation, communication, and interpersonal skills.

+ Proficiency with accounting software and Microsoft Office, especially Excel.

+ Excellent attention to detail, organization, and time management.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

• 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .