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Summary This announcement is open to current or former federal employees in permanent competitive service positions and specific hiring authorities. Well-qualified surplus/displaced Federal employees (CTAP/ICTAP) in the local area. VEOA eligibles and those eligible for non-competitive appointment under special hiring authority, e.g., Individuals with Disabilities, Military Spouses, former Overseas employees, VISTA/Peace Corps, some Land Management employees, and certain veterans,e.g., VRA, 30% Disabled. Responsibilities The duties and responsibilities for a GS- 2210-Information Technology Specialist-11/12 generally include, but are not limited to, the following: Maintaining responsibility for testing, quality assurance, configuration, installation, implementation, maintenance, and management of network systems used to transmit information. Ensuring confidentiality, integrity, and availability of system networks and data through the planning, analysis, development, implementation, maintenance and enhancement of information systems security programs, policies, procedures, and tools. Planning, designing, developing, testing, implementing, and managing internet, intranet, and extranet activities, including technical management of websites. Providing customer support services including installation, configuration, troubleshooting, customer assistance and training in response to user requirements. Requirements Conditions of Employment Qualifications To qualify for the position of Information Technology Specialist, at GS- 2210-11/12, you must meet the basic qualification requirements listed below. Basic Requirement: Information Technology (IT)-related experience, obtained through paid or unpaid experience and/or completion of specific, intensive training, demonstrating each of the following competences: Attention to Detail: Is thorough when performing work and conscientious about attending to detail. Customer Service: Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit provides, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication: Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and respond appropriately. Problem Solving: Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. In addition to the basic requirement and to be qualified at the GS-11, you must possess: Specialized Experience: At least ONE full year of specialized experience equivalent to the GS-09 level in Federal service providing Information Technology technical and analytical assistance. Examples of specialized experience include: providing IT customer support in troubleshooting, recovering, and resolving recurring software/hardware problems; providing user training and assistance on a variety of routine applications; installing and configuring new or modified hardware and operating systems and applicants software; and assisting in network monitoring and management for organization-wide account maintenance and software/hardware updates. OR Education: Ph.D. or equivalent doctoral degree, or 3 full years of progressively higher-level graduate education leading to such a degree. All academic degrees must be in one of the following fields from accredited and pre-accredited institutions: computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or a degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks. In addition to the basic requirement and to be qualified at the GS-12, you must possess: Specialized Experience: At least ONE full year of specialized experience equivalent to the GS-11 level in Federal service, defined as providing technical and analytical assistance involving one or more of the following IT specialty areas which support the information management needs of the United States Attorney's office (USAO): IT Systems/Network and Telecommunications Administration; Systems Security; Intranet-Internet; Customer Support; or Policy and Planning. You MUST meet all qualification requirements, including time-in-grade, by the closing date of this announcement, 01/23/2026. Your resume must support your responses to the application questionnaire and the qualification requirements. Failure to do so may result in an ineligible rating. See the Required Documents section for important notes about what must be included in your resume. After you submit this application, you will receive an e-mail informing you that a USA Hire assessment is required of you. You will have 48 hours from the closing date of this announcement 01/23/2026 to complete the assessment as this assessment is part of your application. Education If you are relying on your education to meet qualification requirements, please see the statements below. Education must be reviewed and certified by an accrediting institution recognized by the U.S. Department of Education, in order for it to be creditable towards your qualifications. Therefore, provide only the attendance and/or degrees from accredited institution. FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in a conventional U.S. education program. It is your responsibility to provide such evidence when applying. For special instructions pertaining to foreign education and a list of organizations that can evaluate foreign education, see the Department of Education website. If you are qualifying on foreign education, you MUST submit proof of creditability of education as evaluated by a credentialing agency. Transcripts must be uploaded with your application to verify education. All documentation must be in English or include an English translation. If you are using education to qualify for this position, or education is required: You must submit a transcript, which may be unofficial, as long as it contains a full listing of courses, credit earned, grade and grade-point-average, subject area, degree(s) earned, and dates of award. Your transcript must come from a nationally accredited educational institution recognized by the Department of Education. Please do not submit electronic transcripts with documentation security protection. These may prevent our application system from accepting and processing the document. If submitting a foreign transcript, you must have the transcript reviewed by an approved foreign education review organization recognized by the Department of Education. Your transcript must also be in English or have an English translation included. Additional Information Additional selections may be made from this announcement. Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Candidates will not be hired based on their race, sex, color, religion, or national origin. Career Transition Programs (CTAP or ICTAP): These programs apply to Federal and/or DOJ employees who meet the definition of surplus or displaced from a position in the competitive service. To receive selection priority for this position, you must: Meet CTAP or ICTAP eligibility criteria; Be rated well-qualified for the position with a score of 85 or above based on the competencies listed above; and Submit the appropriate documentation to support your CTAP or ICTAP eligibility. If you are a displaced Federal employee claiming eligibility under CTAP or ICTAP: You must submit your separation notice or agency RIF letter from your agency OR if you have not yet been separated, you can provide the letter of intent to separate you from the agency because of reduction-in-force. Submit a copy of your most recent performance appraisal and SF-50 showing current/former position, grade, promotion potential, and duty location OR Certification of Expected Separation, Reduction-In-Force Separation Notice, or Notice of Proposed Removal; SF-50 that documents the RIF separation action; and most recent performance appraisal. EEO Statement/Policy: The United States government does not discriminate in employment on the basis of race, color, religion, sex, pregnancy, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service or other non-merit factor. DOJ Reasonable Accommodation Policy: Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application and hiring process should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis. The DOJ Reasonable Accommodation policy can be found here: https://www.justice.gov/jmd/reasonable-accommodation#policy Selective Service: If you were born male, on or after December 31, 1959, you must certify that you have registered with the Selective Service System or are exempt from having to do so under the Selective Service Law. Additional information is found at: www.sss.gov. Fair Chance to Compete for Jobs: The Fair Chance Act prohibits Federal agencies from requesting an applicant's criminal history information before the agency makes a conditional offer of employment. If you believe a DOJ employee or Federal contractor acting on its behalf has violated your rights under this Act, you may submit a written complaint within 30 days of the date of the alleged non-compliance directly to [email protected]. Note: In accordance with 5 U.S. Code § 9202(c) and 5 C.F.R § 920.201(b) certain positions are exempt from the provisions of the Fair Chance Act. This position is excluded from the bargaining unit.