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Systems Administrator
- ManTech (Laurel, MD)
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MANTECH seeks a motivated, career and customer-oriented Windows System Administrator to join our team in Laurel, MD.
Responsibilities include, but are not limited to the following:
+ Ability to analyze user’s requirements and high-level system architectures to develop system requirements
+ Provide Tier 1(Help Desk) and Tier 2/3 (Escalation) problem identification, diagnosis, and resolution of problems
+ Provide support to IT systems including day-to-day operations, monitoring, and problem resolution for all the clients/servers/network devices.
+ Provide support for the patching systems and hardware problems and remains involved in the resolution process.
+ Ability to support the planning and test analysis of the DoD Certification/ Accreditation process
+ Ability to install Windows software and hardware applications; upgrade systems with new releases and models
+ Must be able to create accounts, reset passwords, and provide desktop support to customers via phone, tickets, or in-person
+ Must be willing to work a flexible schedule between 6:00am-6:00pm and may be assigned to an evening patching schedule
Minimum/Basic Qualifications:
+ Bachelor’s degree in technical discipline; an additional 5 years of related SA experience might be considered for a degree.
+ 12+ years’ of experience as a Systems Administrator in programs and contracts of similar scope, type and complexity.
+ Must be proficient with troubleshooting in a Windows environment
+ IAT II certification (DOD 8140 required within 60 days of starting employment. Acceptable certifications include CCNA-Security, Security+)
Preferred Qualifications:
+ Experience with SCANBOY or LatteArt
+ Familiarity with JIRA ticketing system
Clearance Requirements:
+ Must be a US Citizen
+ Must have a current active Top Secret/SCI with Polygraph
Physical Requirements:
The candidate must be able to move, carry and deliver workstations from inside the office to customer’s desk. The person in this position must be able to remain in a stationary position 50% of the time. Must communicate with co-workers, management, and customers, via email, phone, and or virtual communication, which may involve delivering presentations
MANTECH International Corporation considers all qualified applicants for employment without regard to disability or veteran status or any other status protected under any federal, state, or local law or regulation.
If you need a reasonable accommodation to apply for a position with MANTECH, please email us at [email protected] and provide your name and contact information.
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