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Lead Banquet Server
- Akwesasne Mohawk Casino Resort (Hogansburg, NY)
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Job Title: Banquet Lead
Department: Food & Beverage
Starting Rate: $10.00 per hour
Reports To: Banquet Supervisor/Manager
FLSA Status: Non-Exempt
License Type: Work Permit
Closing Date: Open Until Filled
SUMMARY: Responsible for the successful follow through of banquet functions. Ensure guests have a great experience when dining and meeting at requested banquet room. Responsible for positive guest interactions while serving guests in a friendly and efficient manner. Must maintain a high degree of professionalism. At all times, servers are expected to be attentive to our guest needs and making them feel; welcome, comfortable, important and relaxed. Responsible to follow through with the proper and timely set-up and execution of banquet events. The position requires the ability to work flexible hours, be reliable and responsible for scheduled shifts.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:
+ Exhibits a friendly, helpful and courteous manner when dealing with our guests and fellow associates.
+ Works closely with the Banquet Supervisor to ensure the successful completion of internal and external functions.
+ Reads and follows Banquet Event Orders and room diagrams.
+ Communicates with the back off house on any changes to the scheduled plan.
+ Ensures banquet spaces are organized and “show ready” at all times
+ Work with Banquet Supervisor in training and motivating Associates.
+ Work with Banquet Supervisor in scheduling staff to meet business needs.
SUPERVISORY RESPONSIBILITIES: No Supervisory responsibilities but to lead other banquet staff with all Banquet events.
EDUCATION and/or EXPERIENCE: Must be 21 years of age or older. Four years related experience in assisting with Banquet Events. Experience with catering software preferred.
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job with or without reasonable accommodation. While performing the duties of this job, the associate is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms; and taste or smell. The associate must frequently lift and/or move up to 25 pounds and occasionally 50 pounds.
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job with or without reasonable accommodation. The position exists in a casino work environment where there is frequent and regular exposure of the associate to noise and cigarette smoke from the casino floor.
CERTIFICATES, LICENSES, REGISTRATIONS: Must obtain and maintain a St. Regis Mohawk Tribal Gaming Work Permit which requires a criminal background check to be used solely for employment purposes. Successful candidates for employment must submit to and pass a drug test for illegal substances prior to employment being confirmed. In case of a positive result, the candidate is not eligible for employment with the Mohawk Gaming Enterprises. Employment will not begin until process is complete.
NATIVE PREFERENCE: The Mohawk Gaming Enterprise utilizes a Native American preference policy in hiring, training, and promotion. When there is a job opening or training opportunity, the Gaming Enterprise will evaluate all candidates for the position and will select the most qualified candidate. In the event two or more candidates meet all of the job requirements and have substantially similar qualifications, the Gaming Enterprise will utilize the preference policy to make the final determination on who will be offered the opportunity or position. When preference is utilized, first priority will be given to enrolled members of the Saint Regis Mohawk Tribe. Second priority will be given to members of other federally recognized Tribal Nations and/or First Nations citizens from Canada. All other individuals will be third priority.
•The Mohawk Gaming Enterprise is an Equal Employment Opportunity Employer.”
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