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Join Adecco as a Warehouse Administrative Assistant!

Pay: $21/hr + Benefits

The Administrative Assistant is responsible for reviewing, investigating, and resolving customer order discrepancies from start to finish. The role includes managing returns, incorrect shipments, missing items, reship requests, and any order-related exceptions. This position requires analyzing reports from the customer platform, ensuring issues are addressed efficiently and professionally.

What You’ll Do:

• Pull and analyze daily/weekly order exception reports from the customer platform (returns, short ships, damages, mis-shipments, replacements).

• Investigate each discrepancy, identifying root causes and required next steps.

• Document findings and maintain accurate case records.

• Manage customer cases end-to-end, including returns, credits, and reshipments.

• Coordinate with warehouse teams to validate inventory, shipment details, and physical discrepancies.

• Communicate updates with customer service, account owners, and internal stakeholders.

• Maintain reporting logs and update platforms to reflect case status and resolutions.

• Identify discrepancy trends and provide insights to leadership for operational improvement.

What We’re Looking For:

• 1–3 years of experience in administration, customer service, logistics, or order management.

• Strong attention to detail and accuracy when handling customer or order data.

• Proficiency with Excel, web-based customer platforms, and reporting tools.

• Strong written and verbal communication skills.

• Ability to prioritize, multitask, and manage multiple active cases.

• Experience in, logistics, distribution, or e-commerce preferred.

Why Adecco:

• Competitive pay: $21/hr

• Comprehensive benefits: Medical, dental, vision, 401(k), PTO

• Opportunities for growth and development

Apply today and help us keep things moving!

**Pay Details:** $21.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://uat.adecco.com/en-us/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

+ The California Fair Chance Act

+ Los Angeles City Fair Chance Ordinance

+ Los Angeles County Fair Chance Ordinance for Employers

+ San Francisco Fair Chance Ordinance

**Massachusetts Candidates Only:** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.