• Healthcare Staffing Coordinator

    Aveanna Healthcare (Oklahoma City, OK)


    Healthcare Staffing Coordinator

     

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    Job Details

    Requisition #:

    209374

    Location:

    Oklahoma City, OK 73116

    Category:

    HR

    Salary:

    $16.00 - $18.00 per hour

    Position Details

    •Care Experience Coordinator (CEC)Make an Impact Behind the Scenes of Home Care

     

    AtAveanna Healthcare, our mission is simple but powerful:help medically fragile patients grow and thrive in the comfort of their own homes. TheCare Experience Coordinator (CEC)plays a critical role in making that mission possible.

     

    This role sits at the heart of the care experience—balancingcaregiver scheduling, family communication, staffing optimization, and operational excellenceto ensure patients receive consistent, high-quality care.

     

    If you’re organized, people-focused, and thrive in a fast-paced environment where your work directly impacts lives, this role is for you.

     

    •What You’ll OwnStaffing & Scheduling Excellence

    + Build and manage weekly caregiver schedules to meet patient care needs

    + Minimize unstaffed shifts and improve fill rates

    + Proactively communicate schedule updates with caregivers and families

    + Match clinicians to patients based on skills, experience, and care requirements

    + MonitorElectronic Visit Verification (EVV)for compliance and billing accuracy

    + Partner with recruiting teams to address staffing gaps and growth opportunities

    + Collaborate with leadership to increase staffed hours and support branch growth

    Caregiver Engagement & Retention

    + Re-engage inactive caregivers and strengthen caregiver relationships

    + Foster a positive, employer-of-choice environment

    + Support licensure, credentialing, and re-credentialing compliance

    Client Experience & Communication

    + Serve as the primary point of contact for families regarding staffing and care experience

    + Conduct regular client check-ins to ensure satisfaction

    + Partner with clinicians and leadership to resolve care, safety, or service concerns

    Payroll & Administrative Support

    + Process payroll accurately and resolve pay-related questions

    + Maintain detailed records for work hours, PTO, and payer utilization

    Collaboration, Compliance & Growth

    + Support new patient referrals and onboarding

    + Ensure compliance with state and federal labor laws, HIPAA, and company policies

    + Participate in on-call rotation and after-hours support as needed

    + Contribute to audits, projects, and continuous improvement initiatives

    •What We’re Looking ForRequired

    + High school diploma or GED

    + Ability to participate in an on-call rotation

    + Proficiency in Microsoft Office and comfort with EMR systems

    + 2+ years of experiencein staffing, customer service, operations, or coordination

    Preferred

    + Bachelor’s degree or equivalent experience

    + Experience in healthcare staffing or home care

    + Familiarity with applicant tracking systems or recruiting tools

    + Bilingual skills a plus

    •Skills That Set You Apart

    + Exceptional communication and relationship-building skills

    + Strong organizational and time-management abilities

    + Ability to juggle multiple priorities in a fast-paced environment

    + Strategic thinker with creative problem-solving skills

    + High level of professionalism and confidentiality

    + Adaptable, resilient, and solution-oriented

    •Work Environment & Physical Requirements

    + Primarily office-based with occasional field responsibilities

    + Frequent computer and desk work; occasional lifting up to 25 lbs

    + Ability to conduct occasional home visits

    + Occasional local travel to offices, patient homes, or recruitment events

    Why This Role Matters

    Behind every successful home care experience is a coordinator who keeps everything moving. As aCare Experience Coordinator, you’re not just filling schedules—you’resupporting families, empowering caregivers, and ensuring patients receive the care they deserve.

     

    •Apply todayand become part of a team where your work truly makes a difference.

     

    As an employer accepting Medicare and Medicaid funds, employees must comply with all health-related requirements in all relevant jurisdictions, including required vaccinations and testing, subject to exemptions for medical or religious reasons as appropriate.

     

    Notice for Job Applicants Residing in California (https://www.aveanna.com/CaliforniaPrivacyNotices.html)

     

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