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ADMINISTRATIVE COORDINATOR 1/2

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ADMINISTRATIVE COORDINATOR 1/2

Salary

$1,820.00 - $3,120.00 Monthly

Location

Gretna, LA

Job Type

Classified

Job Number

216045AC2NOCW1526HS

Department

DCFS-Department of Children and Family Services

Opening Date

01/07/2026

Closing Date

1/12/2026 11:59 PM Central

+ Description

+ Benefits

+ Questions

About this Job

Department MISSION

DCFS is working to keep children safe, helping individuals and families become self-sufficient, and providing safe refuge during disasters.

Department VISION

We care for the well-being and safety of Louisiana's people.

Department VALUES

Treating all people with dignity, compassion and respect, while providing services with integrity.

This vacancy is located in the New Orleans Region in the West Jefferson Parish Child Welfare Office.

This position provides clerical, programmatic, and administrative support functions for staff and clients of the Child Welfare office.

AN IDEAL CANDIDATE SHOULD POSSESS THE FOLLOWING COMPETENCIES:

Selected Core Competencies:

+ Communicating Effectively: The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement.

+ Championing Continuous Improvement: The ability to promote and implement ongoing enhancements in processes, products, services, or organizational culture

+ Accepting Direction: The ability to be open and willing to follow guidance or instructions.

Selected Preferred Competencies:

+ Demonstrating Accountability: The ability to take ownership of actions, behaviors, performance, decisions, and outcomes.

+ Demonstrating Initiative: The ability to assess situations independently and take proactive steps to address them without being prompted or instructed by others.

+ Displaying Professionalism: The ability to uphold workplace standards through consistent conduct, responsible communication, and consideration for others.

+ Managing Time: The ability to prioritize tasks, meet deadlines, and allocate time to ensure timely completion of work goals.

+ Following Policies and Procedures: The ability to follow, reinforce, adapt, or develop policies and procedures to maintain compliance with federal and state legal requirements, State Civil Service rules, and organizational policies.

+ Valuing Inclusion: The ability to recognize, appreciate, and support the contributions, perspectives, and experiences of all individuals to improve outcomes across teams and organizations.

Minimum Qualifications

No experience or training is required.

Job Specification

The official job specifications for this role, as defined by the State Civil Service, can be foundhere (https://apps01.civilservice.louisiana.gov/onestopjobinfo/DisplayJobSpec.aspx?JobCode=168040) .

Job Duties and Other Information

Job Duties:

+ Greet visitors in a cordial manner, when in person and on the telephone.

+ Maintain office procedure.

+ Handle all incoming calls calmly and professionally, and route calls accordingly.

+ Keep informed of staff availability continuously to route incoming calls.

+ Make copies as requested.

+ Maintain file room of closed case records.

+ Set up all valid Child Protective Services, Family Services, and Foster Care case records.

+ Performs other duties as assigned for the smooth operation of the Department.

Position-Specific Details:

Appointment Type: This position may be filled as a probational appointment or a job appointment that may last up to 48 months. Job appointments may convert to probational appointments. Also, it may be filled as a detail and promoted within 12 months or by promotion of a permanent classified employee.

Career Progression: This position participates in a Career Progression Group (CPG) and may be filled as an Administrative Coordinator 1 or 2. The level at which the vacancy is filled will be determined by the qualifications of the candidate selected. This position provides the opportunity to advance within this job series.

The actual starting salary depends on the education and experience of the selected applicant.

Work Schedule: Typically, work hours are 8:00 am to 4:30 pm, Monday – Friday. Flexible work schedules are available after meeting certain criteria and is dependent upon the position you are applying for. Some positions require working shifts.

Work Location: This vacancy is located in the New Orleans Region in the West Jefferson Parish Child Welfare Office in Gretna, LA.

In accordance with La. R.S. 46:51.2 the department shall conduct a State Central Registry (SCR) check for a potential employee of the department to determine whether or not said individual's name appears on a SCR subsequent to December 31, 2009, and whose duties include: investigations of child abuse or neglect, supervisory or disciplinary authority over children, direct care to a child, or performance of licensing surveys.

In accordance with state laws, selected candidates must pass the following checks before any final job offer will be made Drug Test, Criminal Background, State Central Registry, and Louisiana State Police Sex Offender and Child Predator Registry.

NOTE: The incumbent of this position must not have been convicted or pled nolo contendere to a crime listed in R.S. 15.587.1 (c).

DCFS is an "Equal Opportunity Employer" and Louisiana is a "State as a Model Employer" (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.

How To Apply:

No Civil Service test score is required in order to be considered for this vacancy .

To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

*Information to support your eligibility for this job title must be included in this application (i.e., relevant, detailed experience/education). Resumeswill not be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.

Contact Information:

For additional information about this vacancy, please contact: [email protected]

Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity tomake a differencethrough public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.

As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:

Insurance Coverage More information can be found at https://info.groupbenefits.org/

Parental Leave– Up to six weeks paid parental leave

More information can be found athttps://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx

Holidays and Leave – State employees receive the following paid holidays each year:

+ New Year's Day

+ Martin Luther King, Jr. Day,

+ Mardi Gras,

+ Good Friday,

+ Memorial Day,

+ Independence Day,

+ Labor Day,

+ Veteran's Day,

+ Thanksgiving Day and Christmas Day.

***** Additional holidays may be proclaimed by the Governor

State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.

Retirement – State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):

+ Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video (https://lasersonline.org/wp-content/uploads/2016/07/Your\_Retirement\_System.mp4) to give you more detailed information about their system

+ Teacher's Retirement System of Louisiana (www.trsl.org),

+ Louisiana School Employees Retirement System (www.lsers.net), among others

01

ADi: How well do you accept guidance, follow instructions, and adjust when given feedback?

+ I resist direction, ignore feedback, and need reminders to complete tasks

+ I follow direction with reminders and often need clarification or support.

+ I follow direction reliably, adjust to feedback, and complete tasks on time.

+ I adapt quickly, follow through, and help others adjust as needed.

02

ADi: Explain your selection by providing specific examples from your experience.

03

CE: How well do you share information and ideas in ways that others can understand, relate to, and act on?

+ I communicate unclearly, use poor tone, and ignore the audience.

+ I share main ideas clearly and adapt to the audience when reminded.

+ I communicate clearly, listen actively, and explain complex ideas well.

+ I craft messages that connect, inspire, and drive action across audiences.

04

CE: Explain your selection by providing specific examples from your experience.

05

DA: How well do you take responsibility for your actions, results, and performance?

+ I avoid responsibility, deliver poor work, and resist feedback.

+ I take ownership when prompted and meet basic expectations.

+ I own results, meet standards, and respond to feedback professionally.

+ I drive high performance, prevent issues, and model accountability.

06

DA: Explain your selection by providing specific examples from your experience.

07

FPP: How well do you apply rules, policies, and procedures in your work?

+ I struggle to follow rules or apply policies correctly, which can lead to confusion or mistakes.

+ I follow rules with support and help correct issues, but I sometimes apply policies inconsistently.

+ I apply and explain policies accurately, adapt to routine situations, and help improve procedures.

+ I guide others in applying policies, prevent compliance issues, and improve procedures based on experience.

08

FPP: Explain your selection by providing specific examples from your experience.

09

DPf: How well do you meet expectations for workplace behavior, communication, and responsibility—especially when under pressure?

+ I miss deadlines, act unprofessionally, or avoid responsibility for my actions or workplace expectations.

+ I meet basic standards for work quality, behavior, and communication when given occasional reminders or support.

+ I meet expectations, follow policies, and communicate respectfully and clearly—even in difficult situations.

+ I model professionalism and ethics, adapt under pressure, and build trust through consistent and responsible behavior.

10

DPf: Explain your selection by providing specific examples from your experience.

Required Question

Employer

State of Louisiana

Address

For agency contact information, please refer to

the supplemental information above.

Louisiana State Civil Service, Louisiana, 70802

Phone

(866) 783-5462

Website

http://agency.governmentjobs.com/louisiana/default.cfm

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