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Join the Team at Montana's Premier Luxury Ranch Resort!

About Paws Up Montana:

Paws Up Montana embodies the spirit of the American West. As a family-owned, award-winning destination, we inspire both guests and team members alike.

Position:

The role of the Banquet and Events Manager is to manage all aspects of banquets or events including set-up, BEO preparation, food presentation, serving, and cleanup while focusing on detail and quality presentation and guest service. To have the ability to create and maintain a training program to follows the standards of The Resort at Paws Up. To take an inventory of all event equipment and items. Assist with hiring of all banquet team members. Responsible for all scheduling, attendance, and maintaining policies/procedures set forth by the company handbook.

What We Offer:

+ Medical, Dental, Vision Insurance

+ 401K with Employer Match

+ Paid Time Off – 9 Floating Holidays and 15 Personal Days

+ Career Development and Advancement Opportunities

+ Life Insurance, Long Term, and Short-Term Disability

+ Employee Assistance Program (5 free counseling sessions)

+ Referral Bonus Program (Get paid $250 to recruit)

+ Carpool Reimbursement ($5-$20/Day)

+ Employee Discounts on Merchandise (30% on select items in our retail store)

+ Employee Lunch Provided

Primary Functions and Responsibilities

+ Responsible for overseeing and maintaining the timing of banquets, outdoor dining, and event dining

+ Responsible for the coordination and execution of all BEO’s

+ Manage on-site production for all events including but not limited to; client communication, set up, execution and clean up.

+ Responsible for all banquet inventories including but not limited to; china , glassware, silverware, linen, serving utensils, equipment and décor.

+ Coordinating Food & Beverage and Culinary banquet meetings

+ Schedule staff according to volume of business; understand how to flex when necessary to meet labor expectations; ability to adjust daily operations to be in line with the budget

+ Understand each Food & Beverage function and train according to The Resort’s standards

+ Aid in recruiting, hiring, and training and growing exceptional Food & Beverage team members; Plan and provide training and guidance daily, weekly, and monthly

+ Know, understand and train others on operating systems such as the POS system, OpenTable and others, as required

+ Knowledgeable on all menu items including preparation, any allergens, and alternative preparations

+ Responsible for overseeing alcohol consumption per person

+ Work to continually improve guest dining satisfaction while maintaining the operating budget

+ Improve service by communicating and assisting to understand and guest needs, providing guidance, feedback, and individual coaching when needed.

+ Submit future goals, operational improvements, and personnel management to Director of Restaurants

+ Provide day-to-day guidance and oversight of Food & Beverage team members; actively promote, train, coach, and recognize performance

+ Identify, address and document individual team member performance problems according to standard operating procedure

+ Provide information to supervisors, co-workers, and staff by telephone, in written form, e-mail, or in person

+ Improve service by communicating and assisting to understand and guest needs, providing guidance, feedback, and individual coaching when needed

+ Maintain flexible hours to accommodate guest and special event needs, due to the cyclical nature of the hospitality industry; Position requires full availability including evenings, weekends, holidays or as needed

Supportive Functions and Responsibilities

+ Display hospitality and professionalism to our guests and team members always, take pride in representing at Paws Up Montana professionally with our guests and assure that all transactions with guests are handled in a legal, ethical, and confidential manner

+ Maintain a favorable working relationship with all Resort team members to foster and promote a positive working environment

+ Always maintain a clean and neat appearance

+ Perform work in a safe and high-quality manner

Educational, Experience, Licensure Required

+ Bachelor’s Degree or similar work experience/training

+ 3+ years’ experience in Food & Beverage/Banquet Management in a resort or fine dining setting

+ TIPS certified

+ Knowledge of world class hospitality and service management

+ Proven ability to lead and manage a team

+ Current driver’s license with two years driving experience

Paws Up Montana provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.