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Order Administrator (2026-003)

Astronics Subsidiary Astronics Advanced Electronic Systems (AES)

Location Kirkland, WA

Description

**Astronics Advanced Electronic Systems (AES)** is seeking an enthusiastic and detail-oriented **Order Administrator** to join our **Ballard Technology Sales & Support Group** in **Kirkland, WA** . This role balances on-site collaboration with the flexibility to work from home on occasion. As part of a collaborative and multifaceted team, you will play a critical role in managing customer orders, enhancing program success, and ensuring customer satisfaction.

JOB SUMMARY

In this role, the **Order Administrator** partners closely with Program Administrators and Program Managers to oversee the entire order lifecycle, from receipt to delivery. You will coordinate cross-functionally to ensure data accuracy, process efficiency, and exceptional customer service. The ideal candidate is energetic, detail-driven, and thrives in both independent and collaborative work settings.

KEY RESPONSIBILITIES

+ **Customer-Focused Order Management:** Accurately quote, enter, and process orders, maintaining a high degree of precision throughout. Manage customer inquiries by providing timely updates, status reports, and solutions to order-related issues, including requested schedule adjustments or expedites.

+ **Collaboration & Communication:** Act as a liaison between customers and various internal teams—including procurement, finance, administration, and production control—to meet program objectives. Support internal deliverables and assist with order acknowledgments and customer-facing status communication.

+ **Contract Awareness & Process Oversight:** Review purchase order terms and maintain awareness of contractual obligations for your assigned programs. Stay informed about proposal or contract changes and assist in ensuring internal alignment.

+ **Prioritization & Problem-Solving:** Manage competing priorities, handle multiple projects, and meet deadlines with strong organizational and problem-solving skills.

+ **Learning & Growth:** Demonstrate an appetite for continuous learning, becoming an expert in order administration and a respected go-to resource for program teams.

REQUIREMENTS & QUALIFICATIONS

Minimum Qualifications:

+ **Education:** High school diploma or equivalent required.

+ **Experience:** Typically achieved with 1-2 years of related experience in Program Management, Operations, Finance, Contracts, Order Administration, Procurement, or other related fields.

+ Familiarity with order management systems in a manufacturing environment is a plus.

Core Competencies:

+ Proficiency in MS Office Suite, internet software, SharePoint, and database software.

+ Exceptional attention to detail, including accurate data entry and proofreading.

+ Effective written and verbal communication skills, along with the ability to collaborate tactfully with internal and external customers.

+ Strong organizational and time management abilities to juggle multiple tasks, set priorities, and meet deadlines.

+ A team-oriented mindset combined with the ability to work independently and adaptively when needed.

Additional Eligibility Requirements:

+ Must meet **International Traffic in Arms Regulations (ITAR)** requirements as a **US Person** .

+ Employment contingent on passing a pre-employment background check and **drug test including cannabis screening.**

COMPENSATION

+ **Salary Range:** $24.52 - $36.79 per hour (Mid-point: $30.65). Factors such as experience, certifications, and market conditions will help determine your actual salary, with most new hires positioned closer to the mid-point.

+ Astronics also offers a highly competitive Quarterly Profit Sharing Bonus.

BENEFITS PACKAGE

Astronics offers a comprehensive benefits package designed to support your well-being and career growth:

+ **Stay Healthy:** Health, dental, vision, disability, and life insurance, plus FSA and HSA options. Voluntary options include critical illness, accident prevention, and hospital indemnity coverage.

+ **Save for the Future:** 401K with company match and an Employee Stock Purchase Plan.

+ **Find Balance:** Work-life balance culture supported by an Employee Assistance Program.

+ **Time for You:** Generous Paid Time Off starting at 120 hours annually, plus 12 paid holidays per year.

WHY JOIN US?

At Astronics AES, we are innovators and problem solvers. Our culture is built around teamwork and a commitment to delivering superior customer satisfaction. Whether you're leveraging your expertise in order management or growing into a respected expert in your field, you'll find opportunities to make a meaningful impact. Apply today and take the next step in your career!

Position Requirements

_As above_

Full-Time/Part-Time Full-Time

About the Organization Astronics Corporation (Nasdaq: ATRO) serves the world's aerospace, defense, and other mission critical industries with proven, innovative technology solutions. Astronics works side-by-side with customers, integrating its array of power, connectivity, lighting, structures, interiors, and test technologies to solve complex challenges. For 50 years, Astronics has delivered creative, customer-focused solutions with exceptional responsiveness. Today, global airframe manufacturers, airlines, military branches, completion centers, and Fortune 500 companies rely on the collaborative spirit and innovation of Astronics.

We offer our breadth of technology solutions and services through 11 subsidiary business units and numerous award-winning product brands. Serving our customers is our first priority, and every day we honor this mission with quality, partnership, and energetic global vision.

EOE Statement All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

This position is currently accepting applications.