• M365 migration Specialist

    Cognizant (Austin, TX)


    M365 migration Specialist

     

    Location : Remote

     

    Travel :- Heavy travel involved across different states ( at least 1per week ) .

     

    + Provide **onsite support** to end-users post-M365 migration across designated locations.

    + Troubleshoot and resolve issues related to:QW

    + **Email (Exchange Online)**

    + **OneDrive for Business**

    + **SharePoint Online**

    + **Teams and other M365 apps**

    + Assist users with:

    + **Client configuration** (Outlook, OneDrive sync, Teams setup).

    + **Profile setup and authentication issues** .

    + Diagnose and resolve **network-related blocks** impacting M365 services.

    + Escalate complex issues to Level 2/3 support teams when necessary.

    + Document and report recurring issues for continuous improvement.

    + Provide **end-user training and guidance** on M365 features and best practices.

    + Maintain compliance with organizational security and data protection policies.

    Top skills required

    Mandatory Skills

     

    (Top 5 Keywords or skills)

     

    Skill Proficiency

     

    Years of Experience

     

    Basic Knowledge

     

    Medium

     

    Expert

     

    M365 Administration & Troubleshooting

     

    4-5 Years

     
     
     

    SharePoint Online & SharePoint Administration

     

    4-5 Years

     
     
     

    OneDrive for Business (Sync, Sharing)

     

    4-5 Years

     
     
     

    Exchange Online (Email & Outlook Support)

     

    4-5 Years

     
     
     

    Microsoft Teams Support & Collaboration

     

    4-5 Years

     
     
     

    Strong Communication and Customer Support important

    Salary and Other Compensation:

    Applications will be accepted until 10/17/2025.

     

    The annual salary for this position is between 91,000 to 107,000 yearly depending on experience and other qualifications of the successful candidate.

     

    This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.

    Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

    Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

     
     

    Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.