• Client Services Manager & Sitter Coordinator

    Buckhead Pet Pals (Atlanta, GA)


    Job Summary

    Buckhead Pet Pals is Atlanta’s original premium dog walking and cat sitting company, serving Metro Atlanta since 1998. We are seeking a detail-oriented, people-first Client Services Manager to manage client communication, daily scheduling, and new sitter onboarding.

    Key Responsibilities

    + Manage client communication via email, phone, and scheduling software

    + Create and maintain efficient daily schedules for pet sitters

    + Support sitters and assist with coverage when needed

    + Coordinate onboarding and training of new pet sitters

    + Maintain accurate client and sitter records

    + Support general office operations

    Required Qualifications

    + 3+ years administrative or office management experience

    + Experience scheduling staff in a service-based business

    + Proficient in Excel, Word, and Gmail

    + Comfortable learning and using scheduling software

    + Strong written and verbal communication skills

    + Lives within Buckhead, Brookhaven, or Sandy Springs area

    + Able to work in-office during business hours

    Preferred Qualifications

    + Pet industry or service-industry experience

    + Experience onboarding or training new hires

    + Familiarity with Atlanta neighborhoods

    + Social media and AI/ChatGPT experience

    Compensation & Benefits

    + $18–$20 per hour (based on experience)

    + Paid vacation

    + Discounted pet sitting services

    + Casual dress code

     

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