"Alerted.org

Job Summary

Buckhead Pet Pals is Atlanta’s original premium dog walking and cat sitting company, serving Metro Atlanta since 1998. We are seeking a detail-oriented, people-first Client Services Manager to manage client communication, daily scheduling, and new sitter onboarding.

Key Responsibilities

+ Manage client communication via email, phone, and scheduling software

+ Create and maintain efficient daily schedules for pet sitters

+ Support sitters and assist with coverage when needed

+ Coordinate onboarding and training of new pet sitters

+ Maintain accurate client and sitter records

+ Support general office operations

Required Qualifications

+ 3+ years administrative or office management experience

+ Experience scheduling staff in a service-based business

+ Proficient in Excel, Word, and Gmail

+ Comfortable learning and using scheduling software

+ Strong written and verbal communication skills

+ Lives within Buckhead, Brookhaven, or Sandy Springs area

+ Able to work in-office during business hours

Preferred Qualifications

+ Pet industry or service-industry experience

+ Experience onboarding or training new hires

+ Familiarity with Atlanta neighborhoods

+ Social media and AI/ChatGPT experience

Compensation & Benefits

+ $18–$20 per hour (based on experience)

+ Paid vacation

+ Discounted pet sitting services

+ Casual dress code

Powered by JazzHR