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Are you E.P.I.C?!

Do you display Empathy, Passion, Integrity, and Commitment? If YES, join us at Health System Services where we are passionate about healthcare and provide seamless services to our clients and colleagues.

We are looking for an EPIC Biomedical Equipment Technician – Management Trainee to join our team to develop the skills needed to grow into a leadership role. As a leader in providing durable medical equipment solutions, we ensure patients receive high-quality, reliable medical devices to enhance their care and mobility.

This role is perfect for a recent graduate, mechanically inclined, detail-oriented, and eager to grow their career!

About the Position:

Medical Equipment Maintenance & Repair:

+ Perform routine inspections, preventative maintenance, and repairs on durable medical equipment per manufacturer specifications.

+ Diagnose and resolve mechanical and electronic malfunctions to ensure optimal functionality.

+ Approve repair orders, develop quotes, and ensure billing is completed for all maintenance performed.

+ Maintain and update preventive maintenance schedules and logs for company-owned and contracted facilities.

+ Track and manage repair parts, providing status updates in coordination with purchasing.

+ Oversee and document equipment maintenance using E-Maintenance systems.

+ Organize and maintain storerooms at serviced facilities and ensure cleanliness of delivery equipment (totes, dollies, etc.).

+ Assist with inventory management, including counting and ordering supplies.

+ Educate patients on the safe and effective use of home medical equipment.

+ Maintain confidentiality and accuracy of patient records for care and billing purposes.

Management Training & Leadership Development:

+ Learn how to lead and manage a medical equipment team, including scheduling, workflow optimization, and performance management.

+ Gain experience in coordinating daily operations, ensuring efficient service and timely deliveries.

+ Develop skills in inventory control, equipment tracking, and compliance with industry regulations.

+ Assist in training and mentoring new technicians.

+ Work closely with senior management to understand business operations and strategic planning.

+ Participate in leadership training to prepare for a future management role.

Deliveries & Customer Support:

+ Provide backup support with medical equipment deliveries, setup, and patient instructions as needed.

+ Provide excellent customer service and ensure patient satisfaction.

Compliance & Safety:

+ Follow all company policies, manufacturer guidelines, and regulatory requirements.

+ Maintain a clean, organized, and safe work environment.

+ Adhere to all safety protocols while handling and transporting medical equipment.

+ Perform additional duties as needed to support company goals and uphold core values.

Qualifications for Success:

+ High School Diploma or GED required.

+ Associates degree in Biomedical Equipment Technology, Engineering Studies, or related field strongly preferred.

+ Valid New York State drivers license & must be 21 years of age to meet the coverage requirements of the company’s auto insurance.

+ Ability to read and interpret technical manuals, safety guidelines, and maintenance procedures.

+ Strong problem-solving skills and ability to work with limited standardization.

+ Basic math skills, including the ability to calculate percentages, discounts, and interest.

+ Experience with word processing, web-based mapping, and delivery tracking software.

+ Strong attention to detail and ability to multitask in a fast-paced environment.

+ Must possess a clean driving record.

Benefits That Go Beyond the Basics

+ Comprehensive Health Coverage - Medical, Dental, and Vision insurance to keep you and your family well

+ Future-Ready Retirement Plan - 401K with 3% company contribution after one year and 1,000 hours worked

+ Time to Recharge - Generous PTO, Vacation and 9 Paid Holidays

+ Extra Support When You Need It - Short Term Disability (optional) and Company-Paid Long-Term Disability and Free Confidential Employee Assistance Program

+ Be Part of Something Bigger - Join an organization that values giving back through community programs. Play a crucial role in ensuring patients receive the medical equipment they need to live comfortably.

+ Management Training & Career Development - Work alongside experienced professionals who will mentor and guide you in your career. Hands-on management training with the opportunity to move into a leadership role.

Compensation

+ $22.00 - $27.00 per hour dependent on experience

Shift

+ Monday - Friday, 8:30am - 5:00pm

Location

+ Wheatfield, NY