• Onsite Support Technician

    Insight Global (New York, NY)


    Job Description

    • Insight Global is seeking a Desktop Technician to work for a client out of the New York area. This role will be on site 5 days a week supporting the New York location for in person support as well as supporting other offices within the region. This role will require quarterly travel to other locations around the Northeast. You will be one of a few technicians at this location supporting internal employees with various issues ranging from password resets, hardware support, O365

     

    troubleshooting, VDI issues and some conference room set ups. This person should be a self-starter who is proactive in finding IT problems around the office and taking the initiative to step in and fix those prior to being asked. This position is looking to start immediately for a 6 month contract to hire. This position is looking to start in February.

     

    We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

    Skills and Requirements

    • 5+ years of experience in a desktop technician role doing onsite support for associate hardware such as laptops, printers, tablets and mobile devices

    • Experienced with ticketing systems

    • Client uses Sysaid

    • Experience with conference room and desktop set ups

    • Experience with password resets and O365 troubleshooting

    • Experience with hardware support such as installation of printers, laptop technology and other ancillary systems

     

    Assist in the setup and maintenance of network infrastructure with IDF • Experience with Citrix or other VDI environments