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  • HR Generalist - Full Time - First Shift

    Pine Rest Christian Mental Health Services (Grand Rapids, MI)



    Apply Now

    Cost Center

     

    940 Human Resources

     

    Scheduled Weekly Hours

     

    40

     

    Work Shift

     

    First Shift (United States of America)

     

    Shift & Status

     

    Who Are We?

     

    We at Pine Rest believe in the power of healing and that everyone in our community has the right to expert care for mental health and substance use disorders. We are much more than just the third largest non-profit behavioral health system in the country, our 220-acre main campus, and our network of clinical sites across Michigan. We are a tight-knit community of healers who witness the impact of our life-changing work each day.

     

    Each day, we are closing the gaps in access to care. We are innovating through leading-edge research, testing, programs, and treatment modalities that others replicate across the country. Our services include a state-of-the-art psychiatric urgent care center and a soon-to-be-built pediatric behavioral health center, outpatient, inpatient, partial hospitalization (day programs), assessment and testing, residential, addiction treatment and specialty services such as crisis response, employee assistance programs, forensic psychiatry and psychology, and neuromodulation. On-the-job educational programs for nurses, psychologists, advanced practice providers, psychiatrists, and chaplains are equipping the next generation of care providers.

     

    We are passionate about serving and are honored to be a part of this incredible work.

     

    What Will you Do?

     

    As a Human Resource Generalist at Pine Rest, you’ll be responsible for performing a broad range of HR-related duties at a professional level and works collaboratively with the HR Manager, HR Director, and other members of the Human Resources team. Pine Rest employs multiple HR Generalists, each of whom supports a combination of functional HR areas based on departmental needs and individual expertise, and whose assignments may shift over time to ensure effective coverage and operational continuity. Primary areas of responsibility may include employee relations and compliance. In addition, the Human Resources Generalist provides backup support in select functions, including credentialing, workers’ compensation, FMLA, recruitment, onboarding, benefits and compensation. The Human Resources Generalist is expected to demonstrate strong customer service skills, adaptability, and enthusiasm for supporting the mission and programs of the Pine Rest organization.

    Principal Duties and Responsibilities:

    + Maintains a general HR knowledge base in order to effectively respond to general HR, employment, policy, and procedures issues/questions.

    + Maintains customer confidence and protects operations by keeping all information confidential.

    + Functions as the HR representative in conducting non-elevated, routine employee relations issues; facilitates corrective actions (attendance, tardiness, missed trainings, etc.).

    + Acts as a second representative on elevated, complex, employee fact findings items (sexual harassment, harassment, etc.).

    + Ensures consistent application of disciplinary process, documentation, and participates in proceedings.

    + Accountable for identifying, prioritizing, and/or responding to requests and issuing resolution using company approved HR tools and techniques within established timelines.

    + Advises management in appropriate resolution of employee relations issues.

    + Participates in the delivery of leadership training for newly appointed Pine Rest managers.

    + Serves as the HR representative for Divisional and Departmental Licensing/Accreditation bodies (Joint Commission, CARF, CCI, LRE, etc.). Will lead the audit preparation for the review, serving as the liaison between HR and the Department/Division on missing items needed for the employee file.

    + Conducts audits of new employee files to ensure compliance with documentation and recordkeeping requirements and follows up on deficiencies as needed.

    + Oversees the development and revision of job descriptions to reflect evolving roles, responsibilities, and regulatory requirements.

    + Reviews, updates, and maintains organizational policies and procedures to ensure accuracy, consistency, and compliance with applicable laws and organizational standards.

    + Compiles, analyzes, and reports information to support operational and compliance needs.

    + Assists the Employee Health & Disability Administrator with flu and TB compliance, tracking, and reporting.

    + Assists with credentialing tasks as needed.

    + Offers support during recredentialing if needed.

    + Offers backup coverage to the Work Comp & FMLA areas during vacation vacancy when needed.

    + During high staffing needs, may step in and support the TA Team, including but not limited to interviewing, sourcing, cold-calling, scheduling, and Onboarding.

    + May assist during benefit open enrollment, compliance and reporting, compensation reviews, and/or data entry.

    + Provides administrative and operational support to the Human Resources team, including records management (purging terminated employee files), ordering and maintaining compliance postings, reconciling credit card statements, distributing mail, preparing presentations, and coordinating meeting logistics such as lunch orders.

    + Manages the calendar for the Vice President of People, provides front office coverage as needed, supports internal projects, and assists with general departmental coordination and ad hoc requests.

    + Must maintain annual training and demonstrate competency in the required programmatic training.

     

    What Does This Role Require?

     

    + Bachelor’s Degree required in business, human resources, or related field.

    + 3 years of experience in human resources required.

    + Strong interpersonal communication/customer service skill.

    + Strong computer skills including Word, Excel, and PowerPoint.

    + High degree of analytical ability, organizational skills, detail orientation and ability to multi-task.

    + Experience working with HRIS software.

    Benefits:

    + Medical, dental, vision & life insurance plans

    + 403(b) retirement match contribution by Pine Rest

    + Generous PTO for full and part time employees

    + Tuition assistance & loan forgiveness

    + Employee Assistance Program offering many free and discounted services for therapy, legal, accounting, gym membership, etc.

    + Partnership with Davenport University provides generous discount on tuition for employees and family members.

    Notice:

    Pine Rest provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

     

    All new employees are subject to a criminal background check and education verification which may include sending a copy of your high school diploma, GED, or college transcripts.

     

    NOTICE: Successful completion of a drug screen prior to employment is also part of our background process.

     


    Apply Now



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