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Medical Information Specialist II
- Adecco US, Inc. (Morristown, NJ)
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Adecco Healthcare & Life Sciences is hiring a remote Medical Information Specialist for our Pharmaceutical partner based out of Morristown, NJ.
The anticipated hourly wage for this position is between $46 and $48.50. Hourly wage may depend upon experience, education, geographic location, and other factors.
Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, Daily Pay, and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria
Medical Information Specialist will:
• Manage and maintain scientifically accurate local and global response documents for Consumer Healthcare (CHC) products
• Support the team’s understanding and compliance with policies, procedures, and processes.
• Leverage regional/local insights on content usage, to meet the need for new or updated content.
• Look for efficiencies to optimize content creation and update.
• Provide business stakeholders with actionable insights and recommendations based on knowledge
of product/therapeutic area as well as customer interactions.
Contribute to the identification and implementation of novel channels for dissemination of medical
information.
Scope of Responsibility
Management Responsibilities:
• Lead and manage direct reports within the US Medical Information team, providing mentorship, performance oversight, and strategic guidance to ensure high-quality medical content and inquiry handling.
• manages and maintains scientifically accurate response documents for Consumer
Healthcare (CHC) products
• localizes global scientific response documents (GSRDs) with local content as needed
• writes and reviews global medical information content.
• ensures the quality and integrity of responses provided to health care professionals, patients,
and consumers in the US and globally.
• manages inquiries and responds to local and global escalations.
• assists in review of medical compendia and contributes to NDA annual reports.
• provides summaries of literature searches for NDA product annual reports for FDA submissions.
• interacts with contact center team(s) and coordinates meetings, trainings and exchange as
needed
• performs regular contact center quality checks in US
• supports training of support function staff and outsourced partner(s) as needed.
• executes processes and participates in cross functional projects by contributing with product
knowledge and intra-departmental relations, along with editing, writing, database, and file
management proficiency.
• collaborates with Medical, Regulatory, R&D, and Quality colleagues across the company to
ensure appropriate responses using a state of art tracking and repository systems.
• performs literature research and critically evaluate scientific data.
• performs ongoing literature reviews and extracts complex data from scientific literature and
arranges the data in an organized format.
• ensures consistent and accurate product information.
• serves as a knowledge resource for all colleagues located around the world.
• suggests improvements or updates to existing policies, procedures, work instructions, and work
guides used in internal operations and with external vendors as needed.
• Provides medically sound responses to complex inquiries forwarded from outsourced partner(s)
and in-house sources and proposes solutions to identified issues.
• Contributes to the identification and implementation of novel channels for dissemination of
medical information, like chat bots, live chats, Apps etc.
Education
• Science degree
• Advanced degree (PharmD, PhD, MD, MS) in a health care related field desirable.
Required knowledge and/or experience
• Minimum of 3 years of related technical experience with at least 1 year management in a Medical
Information or equivalent department within the Pharmaceutical /Consumer Health Industries
• At least 1 year performing Medical Information related writing scientific response documents,
responding to medical and non-medical related consumer healthcare product escalations.
Knowledge of basic medical information requirements and compliance procedures and ability to
understand consumers point of view.
• Knowledge of products, product labeling, and Federal Regulations pertaining to OTC and
pharmaceutical products a plus.
• Knowledge of Sales Force CRM and Veeva Vault Medical/RIM a plus
**Pay Details:** $46.00 to $48.50 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
+ The California Fair Chance Act
+ Los Angeles City Fair Chance Ordinance
+ Los Angeles County Fair Chance Ordinance for Employers
+ San Francisco Fair Chance Ordinance
**Massachusetts Candidates Only:** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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