• Citrix Systems Administrator

    Arena Technical Resources, LLC (Pensacola, FL)


    Citrix Systems Administrator

     

    Job ID: ATR 17802

    Job Description

    Job Title: Citrix Systems Administrator

     

    Eligibility: Candidates must possess an active TS/SCI clearance and be

     

    willing to obtain a CI Polygraph

     

    Role Overview

     

    We are seeking an experienced and proactive Citrix Virtual Desktop &

    RemoteApp System Administrator to design, deploy, and maintain our

    Citrix Virtual Apps, Desktops, and RemoteApp infrastructure. You will

    be responsible for ensuring reliable performance, availability, and a

    seamless user experience. You will also provide Tier-3 level support,

     

    collaborate with engineering teams, and participate in future

     

    modernization and scalability efforts.

    Key Responsibilities

    - Architect, configure, deploy, and manageCitrixenvironments,

     

    including Citrix Virtual Apps and Desktops, StoreFront, Delivery

     

    Controllers, Citrix ADC (NetScaler), Citrix Director, and

     

    RemoteAppsolutions.

     

    - Monitor system health, perform daily health checks, capacity

     

    planning, and proactively identify/root-cause Anomalies in

     

    storage, network latency, and infrastructure.

     

    - Provide Tier-3 incident management—rapidly troubleshooting,

     

    resolving, or escalating issues, and distinguishing user problems

     

    from systemic outages.

     

    - Execute system upgrades, architectural changes, patching, backup and

     

    restore procedures, and ensure environments remain secure and

     

    up-to-date.

     

    - Automate routine deployment and administration tasks using scripting

     

    tools such as PowerShell.

     

    - Document system configurations, operational procedures,

     

    troubleshooting guides, and contribute to a knowledge base for

     

    future reference.

     

    - Mentor support staff and contribute to service improvement.

     

    Required & Preferred Qualifications

     

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