• Roaming Windows 10 Field Client Support

    TEKsystems (Lanham, MD)


    Field Support Technician (Roaming – Northeast DC / South Baltimore Region)

     

    We’re seeking a dependable and self‑motivated Field Support Technician to provide on‑site technical support across multiple locations in the Northeast DC and South Baltimore areas. This is a roaming role that requires flexibility, strong troubleshooting skills, and the ability to work independently without daily supervision.

    Location & Travel

    + Ideal home base: Silver Spring, MD

    + Regular travel across: Silver Spring, Lanham, Mitchellville, Laurel, and South Baltimore

    + Must have a reliable personal vehicle

    + Mileage reimbursed for site‑to‑site travel

    + Technicians must be punctual and dependable; attendance is monitored via badge access

     

    

    Schedule

    + Monday–Friday, 9:00 AM – 5:30 PM

    + On‑call rotation: 1 week at a time

    + Occasional extended evenings until approximately 8:00 PM, depending on business needs

    + Start times may shift based on daily requirements

    + Flexibility is essential, as assignments may change to meet demand

    Key Responsibilities

    + Respond to and resolve software break/fix incidents

    + Perform IMACs (Installs, Moves, Adds, Changes), including software installations and machine upgrades

    + Support device refresh activities

    + Provide hands‑on support for a wide range of peripherals:

    + Document and ID scanners

    + Barcode scanners

    + Credit card readers

    + Label printers

    + Signature pads

    + Dragon dictation microphones

    + RFID readers

    + Assist users at tech walk‑up bars in staffed locations

    + Utilize ServiceNow for ticketing (preferred but not required)

    + Use LogMeIn for remote support when applicable

    Required Skills & Experience

    + Experience with Windows 10 and Microsoft Office

    + Basic knowledge of Active Directory

    + Strong deskside support

    + Ability to work independently and manage time effectively

    + Experience in a hospital or clinical environment is a plus

     

    Job Type & Location

     

    This is a Contract position based out of Lanham, MD.

    Pay and Benefits

    The pay range for this position is $20.00 - $26.00/hr.

     

    Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

     

    Workplace Type

     

    This is a fully onsite position in Lanham,MD.

     

    Application Deadline

     

    This position is anticipated to close on Jan 26, 2026.

    h4>About TEKsystems:

    We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

     

    The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

    About TEKsystems and TEKsystems Global Services

    We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

     

    The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.