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MCRA is part of IQVIA MedTech. As a trusted CRO and advisory partner, IQVIA MedTech and MCRA deliver integrated lifecycle solutions for the medical device and diagnostics industry. Together, we support innovation from concept to commercialization, offering expertise in regulatory strategy, clinical trial design and execution, market access, and post-market optimization. Our teams combine deep therapeutic knowledge with advanced data and technology to help clients make smarter decisions and thrive in the market. Join our team to help shape the future of MedTech.

Overview

The Virtual Clinical Coordinator plays a critical role in supporting the execution of clinical research studies by coordinating and performing remote clinical activities in compliance with study protocols, Standard Operating Procedures (SOPs), and Good Clinical Practice (GCP). This role is responsible for performing a variety of clinical procedures to collect, record, report, and interpret patient data for individuals enrolled in or seeking enrollment in clinical studies.

Responsibilities and Duties

Adhere to SOPs and Manual of Procedures when conducting all study-related activities to ensure compliance and consistency. This includes maintaining a working knowledge of study-specific software applications and equipment.

Collaborate with the research team and study sites to identify, recruit, and virtually enroll eligible patients for clinical trials.

Collect, maintain, and securely store all relevant data associated with clinical research trials in accordance with regulatory and organizational standards.

Educate potential participants about clinical research trials, including study requirements, and manage the informed consent process through virtual interactions.

Assist with participant study compliance by providing guidance and reminders to ensure adherence to protocol requirements.

Conduct follow-up activities for clinical trials while maintaining adherence to Good Clinical Practice (GCP) guidelines.

Ensure patient safety by monitoring participants, reporting adverse events promptly, and ensuring compliance with IRB-approved protocols.

Support the research participant call center as assigned, handling inquiries and providing assistance.

Maintain professionalism in all interactions with research participants to foster trust and engagement.

Assist with study equipment management and reporting, ensuring proper tracking, functionality, and documentation.

Communicate effectively with MCRA clinical affairs staff and clients, providing updates and support under the guidance of senior MCRA staff as needed.

Perform additional duties and projects as assigned to support the success of clinical research operations.

Required Knowledge, Skills, and Experience

Education: Bachelor’s degree required (preferably in a life sciences or healthcare-related field)

Experience: Minimum of three years of experience as a Clinical Coordinator or in a comparable clinical research role

Strong attention to detail

Excellent verbal and written communication skills

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe

The potential base pay range for this role, when annualized, is $38,500.00 - $96,100.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide.

To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us.

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