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Job Description

A large retail & commercial bank is looking for a Business Systems Analyst to join their team in Mexico. The role can be fully REMOTE or can sit onsite in their Mexico City office. The candidate must be bilingual in English/Spanish. The bank has close to $90B in assets, 9K employees and more than 2M customers along the east coast. In addition to providing excellent banking experiences for their customers, the bank also very involved in the community through charitable giving and philanthropy to give back to low/moderate income and underserved communities.

They will be helping with their APM tool (application portfolio management) called Mega where theycreate and maintain all data of applications that bank has across enterprise. They will be responsible for following a process end to end to ensure proper set up and information for each model within the tool-- they have many models: 1 creation of new records 2nd commissioning records 3 application attestations 4 support 5 BAU with users 6 daily audits of tool 7 business owners 8 IT owners etc. They will need to make sure is there is an issue they can do root cause analysis and reach out the appropriate stakeholders to gather information that is needed and follow up until all information is given and see it through resolutions. Sometimes they may need to press stakeholders for further details if they don’t have the full picture, so someone who is detail oriented. This candidate must have strong Excel skills and analytical skills. They will also be updating their progress in personal activities dashboard (using RAG indicators, status, descriptions, risks etc).

Compensation:

$11/hr to $15/hr.

Exact compensation may vary based on several factors, including location, skills, experience, and education.

Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave and other paid time off benefits as required under the applicable law of the worksite location.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

- 3-7 years of IT experience

- strong understanding of the SDLC and advanced knowledge about software applications and the main modules of the applications (like login types, databases, web applications)

- Intermediate to advanced Excel (Pivot tables, Vlookups, etc)

- Bachelors or Masters Degree in Computer Systems Engineering (In Spanish: Ing. Sistemas Computacionales) or related technical field

- bilingual in Spanish/English - Banking background

- Power BI - Medium knowledge (how to develop, deploy and integrate Power BI reports)