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_(accommodation requests only; other inquiries won't receive a response)._

Regular or Temporary:

Regular

**Language Fluency:** English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

Serve as primary focal point for RPO vendor relationship within Talent as it relates to high volume recruitment efforts, reducing/improving risk, cost adherence, quality, and ease of doing business. Ensure RPO vendor is in compliance with Enterprise Vendor Management Standards and Policies. Drive vendor performance to maximize recoveries through execution on Key Performance Indicators (KPIs) and Service Level Agreements (SLAs).

ESSENTIAL DUTIES AND RESPONSIBILITIES

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

1. Creates, streamlines, and documents business unit specific processes, compliance reports and standard operating procedures, as required, to support the Corporate Vendor Management Program

2. Identifies and manages vendor risks per the Third Party Risk management policy and guidelines

3. Performs ongoing monitoring of vendor monitoring to include: Service levels Tracking/remediation, vendor performance management framework - scorecards, improvement plans, etc.

4. Facilitates RPO vendor Quarterly Business reviews (QBRs), Archer maintenance, TPRM Archer maintenance and scorecard requirements

5. Works with second line of defense (e.g. Operational Risk Management (ORM), Compliance) to ensure corresponding risks are being managed and mitigated per second line expectations, and coordinate vendor risk reviews across second line of defense, IT Risk management functions

6. Acts as a Talent vendor consultant to business segment and/or function senior management and HR Business Partners in the design and implementation of customized solutions to meet the business objective, including but not limited to; resolving technical, operational or risk management challenges

7. Leads moderate-to-complex and visible projects with notable risk and complexity

8. Establishes and ensures efficiency of the Talent/RPO team policies and procedures that support optimal training and process-level documentation.

9. Assists with the maintenance of formalized RPO procedure documents that support compliance risk governance framework to include monthly, quarterly, and annual updates and reviews

10. Serves as a vendor escalation point for vendor issues and risks and participate in vendor onsite reviews

11. Communicates overall relationship health and vendor performance to Talent Vendor Oversight Leader and Talent Senior Leadership

12. Facilitates sourcing requests for contract renewals on behalf of Talent, assists with RPO negotiations, and decision making in RPO vendor contracts, Master Agreements, and/or Statement of Work, and ensure contract compliance for documented terms and conditions

13. Develops and effectively execute on vendor contingency and termination/transition plans, and business continuity planning and testing

QUALIFICATIONS

Required Qualifications:

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Bachelor’s degree or equivalent education, training and work-related/ business experience

2. Four years of experience in Talent Acquisition, Human Resources, Procurement, Supply Chain, or Vendor Management

3. Ability to collaborate and partner effectively with multiple stakeholders across the organization.

4. Proficient in Microsoft Office suite, specifically Excel and Access

5. Proficiency in conflict resolution and problem-solving techniques

6. Strong communication skills, both written and verbal; experience communicating frequently with HR leadership and HR partners

7. Strong analytical skills Project Management understanding, experience, and ability to manage projects with minimal direction

8. One year proven negotiation and consulting experience

9. Demonstrated proficiency in basic computer applications, such as Microsoft Office software products

Preferred Qualifications:

1. Two years of accounting or budgeting experience

2. Two years of proven project management experience or Six Sigma or Agile methodology certification (moderate complexity projects)

3. Familiarity with Vendor Management Systems and Recruiting related tools such as: Applicant Tracking Systems, CRM, Video Interviewing technology

**General Description of Available Benefits for Eligible Employees of Truist Financial Corporation:** All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site (https://benefits.truist.com/)

. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

_Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace._

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