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How you'll help us Keep Climbing (overview & key responsibilities)

At

Delta Air Lines, connection is at the heart of everything we do and guides our

every action. We strive to welcome and care for all of our customers during

their travels with us and aim to deliver an elevated experience.

The Disruption Containment team at Delta improves the

airline’s operations by promoting quicker, smarter decisions using real-time

data, predictive analytics, collaboration, and analysis. The Disruption

Containment strategy team in particular leads the strategic transformation of

Delta’s Operations Control Center by designing and executing a forward-looking

strategy to minimize operational disruptions, recover more quickly, and improve

on Delta’s industry-leading reliability.

As an Operations Strategy project leader on this team, you

will be responsible for analysis and insights development, but more importantly

supporting design and implementation of a forward-looking strategy. You will

serve as a cross-functional integrator, working most closely with the Director

of Disruption Containment Strategy but also with other stakeholders across the

Operation. We are looking for data curious individuals who seek to understand

process, can connect with our business partners to leverage data, and ultimately

identify opportunities and drive improvement. We are looking for candidates who

enjoy thoughtful debates about how strategy, business process improvement, and

analytics impact the way Delta reliably serves its customers.

The successful candidate will espouse Delta's core values

of Honesty, Integrity, Respect, Perseverance, and Servant Leadership.

Additionally, they will exhibit strategic vision, strong analytical/process

skills, a bias for action, and the ability to partner with senior operational

leaders to influence strategy, improve the Delta customer experience, improve

operational reliability, and drive results.

Responsibilities:

+ Think creatively about Operations process improvementopportunities based on data analysis and findings; drive and shepherd processimprovement opportunities

+ Understand drivers of KPIs through various analyses andwork closely with the business team to create solutions

+ Translate data into information, boiling down largeamounts of data into actionable and tangible insights, focused on the “so what”

+ Build materials (e.g., decks) that tell the story of theproblem we are solving and a plan to fix the issue

+ Present findings to business leaders, includingexecutives

+ Build relationships and collaborate with teams acrossDelta’s Operation, including Operations Analytics, Crew Tracking, CrewScheduling, Aircraft Routing, Tech Ops, Airport Customer Service and/orReservations as needed

+ Practice safety-conscious behaviors in all operationalprocesses and procedures

What you need to succeed (minimum qualifications)

+ 4+ years of experience in strategy or process improvement,leading to proficiency with numbers and analytics

+ Strong critical thinking and ability to dissect aproblem; broad base of business fundamentals

+ Ability to navigateambiguity, prioritize effectively, and deliver results

+ Comfort in working in group and individual settings; abilityto work cross-functionally, and drive alignment across different stakeholders

+ Strong executive presence, with ability to speakeloquently and succinctly

+ Direct experience communicating with stakeholders,delivering projects end-to-end, and working collaboratively to driveimprovement in the overall analytical support of Delta operations worldwide

+ Proficiency with basic Microsoft tools including Exceland Powerpoint

+ Consistently prioritizes safety and security of self,others, and personal data.

+ Embraces diverse people, thinking, and styles.

+ Possesses a high school diploma, GED, or high schoolequivalency.

+ Is at least 18 years of age and has authorization to workin the United States.

What will give you a competitive edge (preferred qualifications)

+ Master’s degree in Business, or Bachelor’s degree inEngineering, Business/Management, Mathematics/Statistics, Economics, or otherrelevant quantitative field

+ Experience in strategy consulting

+ Previous strategy experience in complex operational roles.or other performance-based roles at an airline

+ Understanding of airlineoperations, including crew management, aircraft routing, and customer recovery

+ Familiarity and/or experience with some or all of thefollowing: SQL, SAS, R, Tableau, PowerBI, Qlik, Spotfire or other databaseinterface tools and languages

Benefits and Perks to Help You Keep Climbing

Our

culture is rooted in a shared dedication to living our values – Care,

Integrity, Resilience, Servant Leadership, and Teamwork – every day, in

everything we do. At Delta, our people are our success. At the heart of what we

offer is our focus on Sharing Success with Delta employees. Exploring a career

at Delta gives you a chance to see the world while earning great compensation

and benefits to help you keep climbing along the way:

+ Competitivesalary, industry-leading profit sharing program, and performanceincentives

+ 401(k) withgenerous company contributions up to 9%

+ Paid time offincluding vacation, holidays, paid personal time, maternity and parentalleave

+ Comprehensivehealth benefits including medical, dental, vision, short/long termdisability and life benefits

+ Family careassistance through fertility support, surrogacy and adoption assistance,lactation support, subsidized back-up care, and programs that help withloved ones in all stages

+ HolisticWellbeing programs to support physical, emotional, social, and financialhealth, including access to an employee assistance program offeringsupport for you and anyone in your household, free financial coaching, andextensive resources supporting mental health

+ Domestic andInternational space-available flight privileges for employees and eligiblefamily members

+ Careerdevelopment programs to achieve your long-term career goals

+ World-widepartnerships to engage in community service and innovative goals createdto focus on sustainability and reducing our carbon footprint

+ BusinessResource Groups created to connect employees with common interests topromote inclusion, provide perspective and help implement strategies

+ Recognitionrewards and awards through the platform Unstoppable Together

+ Access to over500 discounts, specialty savings and voluntary benefits through Deltaperkssuch as car and hotel rentals and auto, home, and pet insurance, legalservices, and childcare

Delta Air Lines, Inc. is an Equal Employment Opportunity / Affirmative Action employer and provides reasonable accommodation in its application process for qualified individuals with disabilities and disabled veterans. If you are a qualified individual, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings through this site, apply for jobs through Delta’s online system, or at any point in the selection process. To request a reasonable accommodation, please click here