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Join the Cleveland Clinic team where you will work alongside passionate caregivers and provide patient-first healthcare. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world.

Everyone at Cleveland Clinic is a caregiver. As part of our IT team, you'll do more than explore and expand your discipline and skills - you'll impact patients everywhere by delivering world-class care. Help our teams stay connected, up to date and equipped with the groundbreaking tools and technologies that are changing patients' lives. Our primary role is to support the caregivers who take care of our patients with Cancer. Our team works to build technological solutions and automations to help our organization with lean principles and reduce costs. This is a rewarding place to work and we can see the patients we are helping throughout our building.

A caregiver in this position works on-site Monday - Friday from 8:00 a.m. to 5:00 p.m. at the Cleveland Clinic Administrative Campus in Beachwood, Ohio.

A caregiver who excels in this role will:

+ Ensure workstations and peripherals are maintained at the highest level of availability and reliability.

+ Handle LAN administration, installations, email administration, consulting services and problem resolution.

+ Assist caregivers and management in making Information Systems investments and decisions.

+ Consult on desktop applications and configurations to improve employee productivity.

+ Troubleshoot software, hardware, network protocols, workstation and departmental server-related problems.

+ Provide second level diagnostic Help Desk support for hardware, software and operating systems.

+ Act as the primary contact for ongoing support requirements including all hardware components.

+ Coordinate workstation purchase decisions based on enterprise standards.

+ Recommend, design, build and support PC workstations.

+ Build and maintain detailed workstation documentation including configuration of desktop software and impact of additions, deletions or upgrades to the workstation.

Minimum qualifications for the ideal future caregiver include:

+ High school diploma/GED

+ Two years of experience in information systems

+ Experience supporting mid-size workstations and server environments

+ Experience with personal computer architecture, interface components and telephone systems

+ Demonstrated knowledge of information systems and small to mid-size (100-700 node) networks

Preferred qualifications for the ideal future caregiver include:

+ Experience with personal computer architecture, interface components and telephone systems preferred.

Physical Requirements:

+ Will be required to frequently move, box, personal computers, 17' monitors, printers and peripherals up to 75 pounds via the use of a two-wheeled cart or dolly.

+ May occasionally be required to transport equipment in personal vehicle.

+ Requires normal or corrected vision, hearing and speech.

+ Requires frequent standing, walking, sitting and manual dexterity to operate computer.

Personal Protective Equipment:

+ Follows standard precautions using personal protective equipment as required.

Pay Range

Minimum Annual Salary: $57,510.00

Maximum Annual Salary: $87,697.50

The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).

Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities