• Program Manager

    ManpowerGroup (Burbank, CA)


    Our client, a leading organization in the technology and operations support sector, is seeking a Program Manager to join their team. As a Program Manager, you will be part of the technology group supporting P&C operations. The ideal candidate will demonstrate strong leadership, excellent communication skills, and a proactive approach, which will align successfully in the organization.

     

    **Job Title:** Program Manager

    **Location:** Remote (with a preference for local candidates in Burbank, CA, or New York, NY; hybrid work arrangement preferred—3 days on-site)

     

    What's the Job?

     

    + Own the vision, strategy, and roadmap for ServiceNow HRSD, ensuring alignment with business needs and platform best practices

    + Act as the primary liaison between HR, IT, vendors, and stakeholders to gather and prioritize business requirements

    + Translate requirements into actionable user stories and drive configuration of HRSD modules such as Case Management, Employee Service Center, and Lifecycle Events

    + Oversee backlog prioritization, UAT, release planning, and measure success through KPIs like adoption, resolution time, and employee satisfaction

    + Manage complex enterprise-wide projects, including highly visible enterprise search programs, ensuring successful delivery

     

    What's Needed?

     

    + 3+ years of experience with ServiceNow HRSD

    + 8+ years of program management experience

    + Product management experience of at least 3 years

    + Experience with data privacy and data governance

    + Deep understanding of Agile/Scrum methodologies and ability to gather requirements across multiple business levels

     

    What's in it for me?

     

    + Opportunity to lead impactful enterprise-wide projects in a supportive team environment

    + Work remotely with flexible hours to promote work-life balance

    + Engage with innovative technologies and contribute to process improvements

    + Collaborate with diverse professionals committed to open communication and initiative

    + Potential for extension or conversion based on project needs and performance

    Upon completion of waiting period, consultants are eligible for:

    + Medical and Prescription Drug Plans

    + Dental Plan

    + Vision Plan

    + Health Savings Account

    + Health Flexible Spending Account

    + Dependent Care Flexible Spending Account

    + Supplemental Life Insurance

    + Short Term and Long Term Disability Insurance

    + Business Travel Insurance

    + 401(k), Plus Match

    + Weekly Pay

     

    If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

     

    About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

     

    _ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands –_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _– creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality, and Disability, and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent._

     

    ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.