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Description We are looking for an experienced Administrative Assistant to join our team on a contract basis in Monterey, California. This role involves providing exceptional customer service while managing administrative tasks to support daily operations effectively. The ideal candidate will possess strong organizational skills and thrive in a fast-paced environment, ensuring smooth communication and efficient workflows.

Responsibilities:

• Handle customer inquiries and resolve complaints with attention to detail and in a timely manner.

• Maintain and update database records with accuracy and attention to detail.

• Prepare detailed status reports addressing customer service concerns and operational updates.

• Supervise and support staff to ensure productivity and adherence to organizational standards.

• Coordinate administrative tasks to streamline processes and improve efficiency.

• Communicate effectively with clients and internal teams to address service-related issues.

• Analyze customer feedback to identify areas for improvement and implement solutions.

• Provide guidance and training to staff on customer service best practices.

• Assist with scheduling, documentation, and general office management duties. Requirements • Proven experience in customer service or administrative roles.

• Strong organizational and multitasking abilities.

• Excellent written and verbal communication skills.

• Proficiency in database management and reporting tools.

• Ability to handle complaints with professionalism and tact.

• Experience in supervising or managing teams is a plus.

• Detail-oriented with a commitment to accuracy.

• Familiarity with general office procedures and software applications. TalentMatch®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

• 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .