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Client Service Manager - Team Lead
- Siemens Energy (Geismar, LA)
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A Snapshot of Your Day(position overview)
Manage a team of Client Service Managers to
ensure quotes and job execution are in accordance with company guidelines and
customer requirements. Team supports operations and project execution in the
service center. Equipment serviced includes steam turbines, centrifugal and
reciprocating compressors, safety valves, and other related turbomachinery
equipment. Customers include oil refineries, petrochemical plants, power
plants, universities and hospitals. Work alongside shop supervisors, shop
leadmen, repair engineers, and Service Center manager.
How You’ll Make anImpact (responsibilities)
+ Leadand manage Service Center team to ensure quotes, job execution, andcustomer requirements are met.
+ Overseedaily operations and contractual responsibilities, including scope,schedule, cost, and compliance with quality and safety standards.
+ Developand train team members, providing guidance and clear work instructionsaligned with technical and factory specifications.
+ Serveas primary client contact, interpreting maintenance/repair specifications,resolving complaints, and ensuring customer satisfaction.
+ Monitorand improve performance, implementing strategies for quality,productivity, profitability, and supporting Lean initiatives.
+ Managefinancial and project reporting, including accurate forecasts, job-costtracking, and delivering progress documentation internally and externally.
What You Bring (requirements)
+ HighSchool Diploma or GED required; bachelor’s degree in business, Engineering, orrelated field preferred.
+ Minimum 5years with rotating/reciprocating equipment repairs or manufacturing; 3+ yearsin team leadership and management.
+ Abilityto interpret shop instructions and manufacturing drawings; proficiency in MSWord, Excel, PowerPoint, Project, and Outlook.
+ Strongleadership, organizational, prioritization, and project management skills;positive, team-oriented attitude; dependable and adaptable to fast-pacedenvironments.
+ Teachable,humble, receptive to feedback; strong work ethic with commitment to excellenceand quality standards.
+ Capabilityin project planning; occasional overtime to support client outages; ability towork independently with limited supervision.
About the Team
Transformation of Industry
Our Transformation of
Industry division is decarbonizing the industrial sector. Increasing
electrification and efficiency are key and demand for green H2 and derivative
fuels will rise. We enable decarbonization of the industrial sector and the
transition to sustainable processes, building on a strong industrial customer
base, a global network, diverse technologies, and integrated execution
capabilities.
Who is Siemens Energy?
At Siemens Energy, we are more than just an energy technology
company. With ~100,000 dedicated employees in more than 90 countries, we
develop the energy systems of the future, ensuring that the growing energy
demand of the global community is met reliably and sustainably. The
technologies created in our research departments and factories drive the energy
transition and provide the base for one sixth of the world's electricity
generation.
Our global team is committed to making sustainable, reliable,
and affordable energy a reality by pushing the boundaries of what is possible.
We uphold a 150-year legacy of innovation that encourages our search for people
who will support our focus on decarbonization, new technologies, and energy
transformation.
Find out how you can make a difference at Siemens Energy: https://www.siemens-energy.com/employeevideo
Rewards
+ ·Careergrowth and development opportunities; supportive work culture
+ ·Companypaid Health and wellness benefits
+ ·Paid TimeOff and paid holidays
+ ·401Ksavings plan with company match
+ ·Familybuilding benefits
+ ·Parentalleave
https://jobs.siemens-energy.com/jobs
Equal Employment Opportunity Statement
Siemens Energy is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local
law.
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