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Overview

At Small Medium Enterprises and Channel (SME&C), we are leading a high-growth, AI-powered global sales team—one that is deeply connected to our partners and driven by customer success. By uniting our Small Medium Business, Corporate, Strategy, and Partner teams, we are unlocking the largest customer opportunity, backed by the industry’s most significant investments. Leveraging the power of AI and our extensive partner ecosystem, we are redefining how businesses of all sizes adopt technology to drive growth and innovation.

SME&C is more than a sales organization—it’s a culture of innovation, opportunity, and inclusivity. Here, you’ll be part of a diverse, high-performing, and customer-obsessed team where collaboration, connection, and continuous learning fuel everything we do.

If you thrive in a fast-paced, digital-first environment and are eager to make a meaningful impact, explore how SME&C can be the next step in your career. Together, we are shaping the future of business.

Do you seek an opportunity to make a broader impact across a large organization, engage across multiple countries, work with sales executives and their chiefs of staff, and have a career ambition of being a future Chief of Staff? If yes, then this could be the role for you! You would work in the Executive Office of the SME&C as the business management lead.

We are hiring for a Director - Business Programs. Skills you will grow in this role include leading the business management team, organizing and coordinating across various leadership communities and events, developing the executive rhythm of the business at a SMEC leadership level, maximizing the effectiveness of your leader, and budgeting and forecasting. Location is flexible, but what’s required is a high-energy, detail-oriented team player with great communication skills, a passion for getting things done and for how those things get done, and a desire to help the SMEC team and Office thrive.

Responsibilities

+ Rhythm of the business (ROB) – You will develop and help execute SMEC leadership rhythms and several leadership communities through a streamlined and integrated ROB as well as secure the facilitators and develop the content needed for these forums to be impactful.

+ Maximizing and extending the Chief of Staff – Leveraging knowledge of your leader's goals and approach, you will ensure team activities are aligned with the leader's objectives and commitments. You’ll work to optimize the leader's impact and time by organizing the communications of the leader and performing triage and comms on behalf of the leader to expedite the business. You will also help with the broader Office team’s ROB, people development, and culture plans.

+ Budget and forecast – Using your understanding of the organization's strategy and deliverables for the upcoming year(s), you will design budgets and ensure successful execution against those plans. You’ll contribute to the identification of actions that will course-correct.

Qualifications

Bachelor's Degree in Business, Operations, Finance, or related field AND 8+ years experience in program management, process management, or process improvement OR equivalent experience.

Business Program Management IC6 - The typical base pay range for this role across the U.S. is USD $130,900 - $277,200 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $165,600 - $303,600 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:

https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. (https://careers.microsoft.com/v2/global/en/accessibility.html)