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Child Support Enforcement Manager 1

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Child Support Enforcement Manager 1

Salary

$5,119.00 - $9,211.00 Monthly

Location

Baton Rouge, LA

Job Type

Classified

Job Number

216372CSEM1EBR11326LW

Department

DCFS-Department of Children and Family Services

Opening Date

01/13/2026

Closing Date

1/18/2026 11:59 PM Central

+ Description

+ Benefits

+ Questions

About this Job

Department MISSION

DCFS is working to keep children safe, helping individuals and families become self-sufficient, and providing safe refuge during disasters.

Department VISION

We care for the well-being and safety of Louisiana's people.

Department VALUES

Treating all people with dignity, compassion and respect, while providing services with integrity.

This vacancy is located in the State Office Child Support Enforcement Unit in Baton Rouge, LA.

This is a management position in the Child Support Enforcement (CSE) Section within the Department of Children and Family Services. The incumbent in this position directs the daily operations of the Program Policy, Audit, Quality Control, Central Registry, Non-IVD, State Case Registry and Parent Locate Units. The incumbent must possess a proficient understanding of federal laws, federal regulations and state laws pertaining to the Child Support Enforcement Program (Title IV-D).

Minimum Qualifications

Seven years of experience in child support enforcement; OR

Six years of full-time work experience in any field plus four years of experience in child support enforcement; OR

A bachelor’s degree plus four years of experience in child support enforcement; OR

A master's degree plus three years of experience in child support enforcement.

EXPERIENCE SUBSTITUTION:

Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

Job Specification

The official job specifications for this role, as defined by the State Civil Service, can be foundhere (https://apps01.civilservice.louisiana.gov/onestopjobinfo/DisplayJobSpec.aspx?JobCode=172940) .

Job Duties and Other Information

Job Duties:

+ Assist senior management by evaluating and commenting on current and proposed federal regulations in determining impact upon present program functions.

+ Review and analyze collected data to identify issues that require immediate intervention to prevent federal noncompliance.

+ Develop goals, objectives and strategies to ensure that the program effectively delivers required services.

+ Interpret laws, rules, and regulations.

+ Supervise the development, circulation and issuance of policies and procedures to direct statewide performance.

+ Provide oversight for internal and external audits.

+ Initial point of contact for initiating and responding to intergovernmental child support requests.

+ Assist CSE District Offices and DA offices in resolving issues.

+ Assist in developing and enforcing audit standards, policies, and procedures for the agency.

+ Complete other duties as assigned by management.

Position-Specific Details:

Appointment Type: This position may be filled as a probational appointment or a job appointment that may last up to 48 months. Job appointments may convert to probational appointments. Also, it may be filled as a detail and promoted within 12 months or by promotion of a permanent classified employee.

Work Schedule: Typically , work hours are 8:00 am to 4:30 pm, Monday – Friday. Flexible work schedules are available after meeting certain criteria and is dependent upon the position you are applying for. Some positions require working shifts.

Work Location: This vacancy is located in the State Office Child Support Enforcement Unit in Baton Rouge, LA.

DCFS is an “Equal Opportunity Employer”, and Louisiana is a State as a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.

How To Apply:

No Civil Service test score is required in order to be considered for this vacancy.

To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

* Information to support your eligibility for this job title must be included in the application (i.e., relevant, detailed experience/education). Resumeswill not be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.

Contact Information:

For additional information about this vacancy, please contact:

Patricia Cason

[email protected]

Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity tomake a differencethrough public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.

As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:

Insurance Coverage More information can be found at https://info.groupbenefits.org/

Parental Leave– Up to six weeks paid parental leave

More information can be found athttps://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx

Holidays and Leave – State employees receive the following paid holidays each year:

+ New Year's Day

+ Martin Luther King, Jr. Day,

+ Mardi Gras,

+ Good Friday,

+ Memorial Day,

+ Independence Day,

+ Labor Day,

+ Veteran's Day,

+ Thanksgiving Day and Christmas Day.

***** Additional holidays may be proclaimed by the Governor

State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.

Retirement – State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):

+ Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video (https://lasersonline.org/wp-content/uploads/2016/07/Your\_Retirement\_System.mp4) to give you more detailed information about their system

+ Teacher's Retirement System of Louisiana (www.trsl.org),

+ Louisiana School Employees Retirement System (www.lsers.net), among others

01

Are you a current permanent DCFS employee?

+ Yes

+ No

02

How many years of Child Support Enforcement experience do you have?

Required Question

Employer

State of Louisiana

Address

For agency contact information, please refer to

the supplemental information above.

Louisiana State Civil Service, Louisiana, 70802

Phone

(866) 783-5462

Website

http://agency.governmentjobs.com/louisiana/default.cfm

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