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Job Description

Insight Global is seeking an R&D Technician (Systems Test Tools and Lab Support Technician) to join a leading medical device manufacturing company to ensure the consistent availability and reliability of testing tools and infrastructure that support the development and validation of advanced medical systems. In this role, the technician maintains lab equipment and software tools through routine checks, preventive maintenance, troubleshooting, inventory management, and calibration tracking, while also installing, configuring, and updating testing software and integrating new utilities in collaboration with development teams. The position supports engineers by preparing test environments, assisting with execution of test plans, documenting results, and reporting issues, all while following established protocols, adhering to regulatory and quality standards, and contributing to continuous improvement of lab processes and tool management.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

• Associate or Bachelor’s degree in Electronics, Computer Science, Engineering Technology, or a related discipline (or equivalent practical experience).

• 2+ years of hands-on experience supporting engineering labs, maintaining test tools/equipment, or assisting with system-level testing.

• Working knowledge of hardware and software troubleshooting, including Windows-based systems and mobile platforms (Android and iOS).

• Proficiency with Python scripting for basic automation, data handling, or tool support tasks.

• Strong organizational skills with excellent attention to detail, including accurate documentation and tracking of lab assets and activities. • Experience in medical device testing or regulated environments.

• Knowledge of automated test tools and scripting languages.

• Understanding of design controls and traceability requirements.

• Hands-on experience with lab instrumentation and calibration.