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Office Manager / Customer Service Representative
- Ferche Millwork, Inc. (Rice, MN)
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### Job Duties
Job description:
Ferche Millwork, a division of the Hoffmann Family of Companies and a national leader in hardwood product manufacturing, is seeking to add an additional member to its office staff at its Rice, MN headquarters. Salary Range $40,000-$65,000
Overview:
We are searching for a great candidate to join our front office team. This position would ultimately become an Account Manager after stints in office management and training in the Customer Service department. You would onboard with split duties in Customer Service and an array of office management duties to support our operation while one of our key office team members is on maternity leave. This will create a really nice and subtle introduction to day-to-day activities and make a contribution from day 1, while having adequate time to get integrated and educated on the technical product details and operational methods, necessary for success as an Account Manager.
The onboarding office management duties would include some assistance in various office departments, direct assistance to the CEO, basic HR administrative duties, and various other tasks.
The Customer Service duties would initially focus on shadowing and training in the ERP software, product knowledge training and getting acquainted with the basic day to day inside sales operations. This would gradually shift to practical customer service duties and eventually taking on a portfolio of customers for whom you'd be the direct daily contact - quoting, entering orders, troubleshooting, etc.
Within 90-120 days, we expect this position will be promoted to an Account Manager, handling an appropriate share of the daily incoming activity among a team of experienced Account Managers.
Requirements:
A college degree is preferred but experience, personality and attitude will trump any degree.
Strong communication skills - phone and email, specifically - are a must.
Manufacturing environment experience is desired, but not required.
ERP experience is a plus.
Winning attitude and team-first approach are characteristics of candidate who'll succeed in this role.
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### Minimum Education Required
A college degree is preferred but experience, personality and attitude will trump any degree.
### Minimum Experience Required
Strong communication skills - phone and email, specifically - are a must.
Manufacturing environment experience is desired, but not required.
ERP experience is a plus.
Winning attitude and team-first approach are characteristics of candidate who'll succeed in this role.
### Shift
First (Day)
### Number of Openings
1
### Public Transportation Accessible
No
### Veterans Encouraged to Apply
Yes
### Physical Required
No
### Drug Test Required
No
### Compensation
$40,000.00 - $65,000.00 / Annually
### Postal Code
56367
### Place of Work
On-site
### Requisition ID
5187
### Job Type
Full Time
### Job Benefits
Along with many opportunities for career growth, Ferche Millwork, Inc. provides a comprehensive benefits package that supports our employees' wellness and financial security. Some of those benefits include the following:
Medical, Dental, Vision, & FSA or HSA
Employer paid Life Insurance
401k with employer match
Additional voluntary insurances
PTO and paid holidays
### Application Email
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Recent Jobs
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Office Manager / Customer Service Representative
- Ferche Millwork, Inc. (Rice, MN)